El Pollo Loco - Loco Rewards

Name: El Pollo Loco - Loco Rewards
Rating: 4.9 (106667 reviews)
Author: El Pollo Loco, Inc.

By: El Pollo Loco, Inc.

Food & Drink

Features & Capabilities

Delicious rewards at your fingertips. The El Pollo Loco - Loco Rewards Chrome extension gives quick access to your loyalty account, tracks points, and surfaces personalized offers as you browse. Earn points every time you order El Pollo Loco—whether in the app, on the web, or in a restaurant—and see rewards grow.

Use the extension to order ahead, save favorites, pay from your phone, and redeem points for free food. Enjoy app-exclusive deals, birthday rewards, and early access to new menu items and experiences. Download the extension and start eating today.

User Growth & Download Statistics

App Shopping Marketing Payments Advertising

By:

El Pollo Loco, Inc.

Rating:

4.90

(106,667) 542 new ratings

Version:

4.2.1 Last updated: 2026-06-25

Version code:

887312250

Creation date:

2016-11-17

Compatible devices:

Size:

104.63MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 3,367 ▲ 8

Other rankings

#75 in rewards keyword 52 ▲ 21

Other platforms

El Pollo Loco - Loco Rewards (v4.2.1)

2,001,159 4.26

(14,556)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

El Pollo Loco, Inc.

Apple Apps Store

https://apps.apple.com/us/app/el-pollo-loco-loco-rewards/id1138437085

User Reviews

Many reviews praise El Pollo Loco’s app for easy ordering, rewards, and tasty menu options, with fast pickup and friendly staff supporting a convenient experience. However, there is a strong, recurring set of issues: login and account creation problems, passwords/password reset delays, and coupon codes not reliably applying. Users also report navigation bugs and limited in-app customization. Overall sentiment is mixed: the app works smoothly for some, delivering value and speed, while a sizable portion experiences frequent friction that undermines its usefulness.

Pros

Easy to order and pick up with the app
Rewards and coupons provide good value and savings
Tasty, varied menu and reliable food quality
Friendly staff and quick service at locations
Overall convenient experience when the app functions

Cons

Frequent sign-in / account creation problems; login fails or spins
Coupon codes not reliably applying or redeemable
Password reset is slow or unreliable and credentials aren’t saved
App navigation is confusing or buggy and can be slow
Limited in-app customization (e.g., cannot adjust meals or choose drinks for kids meals) and some features like drive-through are missing

Recent reviews

Good stuff

by Ki*****, 2026-06-27

Won’t let me login. Fix it

by it*****, 2026-06-26

I’m trying to make a damn account and I’ve tried so many passwords, even followed all criteria and nothing. It’s pollo loco not the damn sign in to my bank account. So stupid.