NGED Customer Support Android

Reviews of NGED Customer Support

List of user reviews and ratings for NGED Customer Support

User Reviews

5 star
0%
4 star
0%
3 star
0%
2 star
17% (1)
1 star
83% (5)
DateAuthorRatingComment
2025-01-24
Ia*****
They just don't want us to see a national map. I wonder why? The map was useful to see a developing pattern. The old app says it is no longer working. Not true, but it only lists outages in time order by postcode. Clicking on an incident then brings up a local map. This app might be OK to report a cut but the old app never showed the cuts we were experiencing correctly so I expect the same from this one.
They just don't want us to see a national map. I wonder why? The map was useful to see a developing pattern. The old app says it is no longer working. Not true, but it only lists outages in time order by postcode. Clicking on an incident then brings up a local map. This app might be OK to report a cut but the old app never showed the cuts we were experiencing correctly so I expect the same from this one.
2025-01-20
A *****
It says my postcode is invalid. It's not
It says my postcode is invalid. It's not
2024-12-09
Ro*****
Does not show history of power cuts
Does not show history of power cuts
2024-12-07
Ro*****
You can't see power cuts anywhere else unlike old app. Not fit for purpose.
You can't see power cuts anywhere else unlike old app. Not fit for purpose.
2024-12-07
Ke*****
Terrible. Cannot report power cut via app. Makes you call and put in long queue. useless.
Terrible. Cannot report power cut via app. Makes you call and put in long queue. useless.
2024-12-07
Si*****
"download our new app to report a power outage" app links to a page that tells you to call them. Useless.
"download our new app to report a power outage" app links to a page that tells you to call them. Useless.

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