My DEDDiE App

Name: My DEDDiE App
Rating: 1.6 (502 reviews)
Author: HEDNO S.A.

By: HEDNO S.A.

The latest version of HEDNO’s app is now available!

Features & Capabilities

My DEDDiE App is the official HEDNO mobile application designed to simplify electricity customer service. The app lets users create accounts, save supply numbers with friendly names, report and recall power outages, submit meter readings, request new connections or modifications, apply for EV charging infrastructure, check net‑metering compatibility and RES production, view consumption history and graphs, receive automated outage and request status notifications, and interact with HEDNO’s chatbot. English language support is available.

Users can log in via Taxisnet for full functionality or use guest mode with limited access. For submissions that alter records (outages, requests, meter readings), OTP verification via mobile is required. The app provides access to request history, inboxed notifications, estimated connection cost calculations, bizonal pricing tools, and support for licensed electrician certifications. For questions or feedback contact deddie.gr or call toll‑free 800 400 4000.

User Growth & Download Statistics

App Energy Communication Accessibility

By:

Downloads:

Rating:

Version:

4.6.11 Last updated: 2026-05-18

Version code:

Creation date:

2020-08-05

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_NETWORK_STATE Low risk

Size:

60.34MB

Email:

my*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-05

Compare stats and ranking:

Ranking

# 183,156 ▲ 27

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HEDNO S.A.

Google Play Store

https://play.google.com/store/apps/details?id=gr.appart.powercut

Email:

my*****@gmail.com

Website:

https://www.deddie.gr

Publisher Change History

2025-01-22: he*****@gmail.com to my*****@gmail.com

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User Reviews

Most reviews report that My DEDDiE App is hard to use due to reliability problems and poor English localization. Users note the app stops randomly, doesn’t always show history or upcoming outages, and sometimes demands updates that aren’t available. Login persistence is inconsistent and PIN-based access can be painful, with limited ability to revoke or modify reports. A few users praise its simple interface and features, but the prevailing sentiment is that the app needs stability, English support, and better account/notification handling.

Pros

Easy to use and intuitive interface.
Rich feature set and helpful assistant support.
PIN verification/entry is quick and straightforward.

Cons

Reliability issues and bugs: app stops randomly, history/outage data can be missing or unreliable.
Lack of English language support: no English menus or options.
Login persistence problems and PIN-based access friction.
Outage scheduling data not shown or inaccurate, and update prompts with no available update.
Difficulties managing notifications and declaring/revoking problems.

Recent reviews

Ωραία θα ήταν να δουλεύει. Σταματάει σε τυχαίες στιγμες να δείχνει το ιστορικό μετρήσεων και να δέχεται νέα μέτρηση.

Mi*****, 2025-01-19

Στην τρέχουσα έκδοση η εφαρμογή δεν δέχεται φιλική ονομασία για αριθμό παροχής. Ό,τι και να βάλουμε μικρή ή μεγάλη λέξη (μεταξύ 3 και 12 χαρακτήρων), ελληνικά ή αγγλικά, χωρίς κενά ή με κενά, χωρίς αριθμούς κλπ το μήνυμα που δίνει σε popup είναι να εισάγουμε "μεταξύ 3 και 12 χαρακτήρες". Ενημέρωση: Μετά από την πρόσφατη ενημέρωση της εφαρμογής (14 Ιαν 2025), το πρόβλημα έχει λυθεί. Ευχαριστώ.