ihelp

iHelp — Hassle-Free Customer Service

iHelp brings all your customer service channels together in one place, putting every conversation at your fingertips. Serve customers, organize your team, and respond in real time — whether you're at your desk or on the go.

Made for teams that can't afford to leave any customer waiting.

WHY USE iHELP

• Everything in one place: receive and respond to messages from different channels without switching apps.

• Truly real-time: new messages and service updates arrive instantly with instant synchronization.

• Work from anywhere: take your company's call center with you, with the same agility as a desktop.

• Fast and lightweight: the app was built to open quickly and work well even on unstable connections.

KEY FEATURES

Real-time conversations
Track all your customer service interactions in an organized list and respond with just a few taps. Messages are automatically synchronized between the app and the platform.

Complete Messages
Send and receive texts, audios, photos, videos, and documents. Record voice messages directly through the app and share files from your gallery or camera.

Team Organization
Distribute customer service among departments and agents, keeping each conversation with the right person and the history always at hand.

Contact Registration
Have each client's information always available during the conversation, with a unified history of interactions.

Tasks
Track pending tasks and organize what needs to be done without leaving the application.

Smart Notifications
Receive alerts for new messages and customer service requests in real time. Tap the notification and go directly to the conversation.

Works even offline
Your data remains available on your device. If the connection drops, the app continues to function and automatically synchronizes everything as soon as the internet returns.

SECURITY AND PRIVACY

Access is protected by two-step authentication, and your credentials are stored securely by the operating system itself. Your conversations and data travel securely between the app and the servers. WHO IS iHELP FOR?

Companies and customer service, sales, and support teams that want to centralize communication with their clients, gain agility in responses, and never miss an important message—all from their mobile phone.

Download iHelp and transform the way your company communicates with its customers.