Freshchat

Name: Freshchat
Rating: 3.8070176 (1480 reviews)
Author: Freshworks Inc

By: Freshworks Inc

Chat with customers & prospects on-the-go

Features & Capabilities

Freshchat is a modern messaging app designed for sales and customer engagement teams to communicate seamlessly with customers and prospects anywhere. Moving beyond traditional live-chat systems, it offers an experience similar to popular consumer messaging apps, helping businesses convert visitors and enhance user satisfaction.

With the Freshchat Android app, teams can manage conversations effortlessly by viewing, replying, assigning, and handling chats in real-time from any location. Access detailed visitor profiles, including contact info, event timelines, and usage history to create personalized and relevant interactions. Push notifications ensure no message is missed, keeping teams responsive even when away from the app. Additionally, sharing FAQ articles aids in faster response times and improved team productivity on the go.

User Growth & Download Statistics

App Communication Sales

By:

Freshworks Inc

Downloads:

139,728 101

Rating:

3.81

(1,480) 3 new ratings

Version:

8.2.5 Last updated: 2026-02-12

Version code:

828

Creation date:

2017-09-17

Publisher country:

Permissions:

android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.freshchat.agent.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

18.51MB

Email:

su*****@freshchat.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-24

Compare stats and ranking:

Ranking

# 183,513 ▼ 379

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Freshworks Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.freshchat.agent.android

Email:

su*****@freshchat.com

Website:

http://freshworks.com

User Reviews

User reviews show Freshchat on Android is plagued by reliability issues. The most repeated problems are sign-in failures and the app not opening. Push notifications are inconsistent or absent, hindering real-time responses. Many users report frequent crashes or instability that force reinstallations. Some also mention regressions after updates, and a few UI glitches in chat history. A minority, however, say the app is user-friendly and works fine when conditions are right, with mentions of Excellent or Great ratings, indicating a mixed experience depending on device and setup.

Pros