MyKey

Name: MyKey
Rating: 3.63 (174 reviews)
Author: Flowbird Inc.

By: Flowbird Inc. App

Indygo Mobile Ticketing Application

Overview

Google Play Store

Downloads

38,209 ▲ 103

Data as of 2026-08-26

Rating:

3.63

(174)

Version:

1.1.3

Last updated: 2026-06-30

Ranking

#333,143 ▼ 627

Overall

Features & Capabilities

The MyKey app by IndyGo offers a seamless mobile ticketing experience for all IndyGo bus routes including the Red Line. With MyKey, riders can create an account, add value to their fare cards or app, and quickly pay fares by scanning a QR code on buses or at stations. Features include account management, auto-reload, balance checks, fund transfers between app and cards, and linking accounts for family or friends.

MyKey also provides fare capping daily and weekly to save riders money—capping at $4 per day and $15.75 per week for regular fare customers. The app supports trip planning and messaging IndyGo customer service directly. Physical MyKey fare cards remain available for purchase and use, integrated seamlessly with the app for ease and convenience. This modern fare system operates alongside traditional cash fareboxes, providing flexibility while improving the transit payment experience.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.1.3 Last updated: 2026-06-30

Version code:

Creation date:

2020-08-31

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.WRITE_SETTINGS High risk
android.permission.KILL_BACKGROUND_PROCESSES Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk

Size:

10.60MB

Email:

fl*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 333,143 ▼ 627

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Flowbird Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.flowbirdhub.indygo.android

Email:

fl*****@gmail.com

Website:

https://www.indygo.net/mykey/

User Reviews

MyKey app is praised for its convenience in adding bus fare without going to terminals and its straightforward account management. However, multiple users report major issues: the app frequently fails to open, and the QR code scanner often doesn't work or is slow, causing delays. Users are frustrated by the inability to add exact fare amounts due to $5 minimum increments, leading to leftover balances. Additionally, the app sometimes signs users out randomly, causing inconvenience when boarding buses. Customer support is unresponsive, leaving some with stuck funds and unresolved problems.

Pros

Convenient way to add bus fare without visiting a terminal.
User-friendly account management features like adding money.
App is ad-free.
Generally useful for those with irregular hours who cannot visit physical terminals.

Cons

App frequently fails to open or load, especially on Android devices.
QR code scanner often doesn't work or is slow to scan, causing delays on buses.
Unable to purchase exact fare amounts; app requires $5 increments causing leftover balances.
Users often get signed out unexpectedly, requiring re-login which is time-consuming on buses.
Customer support is unresponsive, leading to stuck funds and unresolved issues.

Recent reviews

Shouldn't have to load money onto an app cuz it should just be able to charge your card on file as you go. For that matter you should just be able to swipe a card directly on the bus like anywhere else in the world, and forget the stupid app. It's unnecessary and inconvenient, considering people who need public transpo are less likely to have a damn smartphone. Makes you load money in increments of $5, which is stupid because that's not what the bus costs, so you'll always have money left over.

Da*****, 2025-01-26

This app needs a major update, I have $1.50 on here, and all I need is 25¢ to get on the bus, and It wants $5.00 regulation. Now I can't even get on the bus until I find $5.00. to put on it. Why not except 25¢ so I can have $1.75. I need to get on the bus. Heck If I was short 1¢ Why not except that. This app needs to take people more serious than it is with the amount we can put on it. Money is money. And alot of people take the bus. But what's with the floating Cash.