Reviews of EyeQue PDCheck (Frames Req’d)

By: EyeQue

List of user reviews and ratings for EyeQue PDCheck (Frames Req’d)

Total ratings

2.59 (Rating count: 263)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The EyeQue PDCheck app offers a convenient way to measure pupillary distance using proprietary frames, helping users order glasses online more accurately and affordably. However, many users report technical issues such as app crashes, difficulties with photo capture and marker alignment, and the need to adjust screen resolution and zoom settings. While some find the app accurate and easy to use after initial setup, inconsistent results and limited customer support frustrate others. Overall, it has potential but needs improvements in stability, usability, and guidance.

Pros

Works well with the required frames and provides accurate PD measurements for ordering glasses online.
Easy to use once initial setup steps like screen resolution are correctly configured.
Gives results that are close to optician measurements and more accurate than guessing.
Allows manual adjustment of pupil alignment for better accuracy.
Useful for saving money by enabling users to order glasses online with their own PD measurement.

Cons

App often crashes or fails to process photos, especially on certain devices or after multiple uses.
Difficulty in aligning the pupil markers; manual adjustment can be frustrating or require multiple attempts.
Requires specific screen resolution and zoom settings (like full HD and default zoom) which are not clearly communicated in the app.
Results are sometimes inconsistent or not repeatable, leading to doubts about accuracy.
Support and troubleshooting options are lacking or not easily accessible within the app.

Upgrade to see all 101 reviews

User Reviews

Recent rating average: 2.10

All time rating average: 2.59

Upgrade to see all 101 reviews

8% (8)

Date	Author	Comment
2025-01-25	Me*****	I took a bunch of pictures and it just kept saying "sorry can't figure it out, try again."
I took a bunch of pictures and it just kept saying "sorry can't figure it out, try again."
2025-01-21	Da*****	Pure garbage 🗑. May work with your Apple but not with any type of Samsung Device. Steer clear and don't waste your time. It is like trying to pick up one sprinkle while using gloves made of cinder blocks.
Pure garbage 🗑. May work with your Apple but not with any type of Samsung Device. Steer clear and don't waste your time. It is like trying to pick up one sprinkle while using gloves made of cinder blocks.