Reseñas de EyeQue PDCheck (Frames Req’d)

Por: EyeQue

Lista de reseñas y calificaciones de usuarios para EyeQue PDCheck (Frames Req’d)

Calificaciones totales

2.59 (Recuento de calificaciones: 262)

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Resumen de la reseña

The EyeQue PDCheck app offers a convenient way to measure pupillary distance using proprietary frames, helping users order glasses online more accurately and affordably. However, many users report technical issues such as app crashes, difficulties with photo capture and marker alignment, and the need to adjust screen resolution and zoom settings. While some find the app accurate and easy to use after initial setup, inconsistent results and limited customer support frustrate others. Overall, it has potential but needs improvements in stability, usability, and guidance.

Ventajas

Works well with the required frames and provides accurate PD measurements for ordering glasses online.
Easy to use once initial setup steps like screen resolution are correctly configured.
Gives results that are close to optician measurements and more accurate than guessing.
Allows manual adjustment of pupil alignment for better accuracy.
Useful for saving money by enabling users to order glasses online with their own PD measurement.

Contras

App often crashes or fails to process photos, especially on certain devices or after multiple uses.
Difficulty in aligning the pupil markers; manual adjustment can be frustrating or require multiple attempts.
Requires specific screen resolution and zoom settings (like full HD and default zoom) which are not clearly communicated in the app.
Results are sometimes inconsistent or not repeatable, leading to doubts about accuracy.
Support and troubleshooting options are lacking or not easily accessible within the app.

Actualice para ver todas las 22 reseñas

Opiniones de usuarios

Promedio de calificación reciente: 2.10

Calificación promedio de todos los tiempos: 2.59

Actualice para ver todas las 22 reseñas

36% (8)

Fecha	Autor	Comentario
2025-01-25	Me*****	I took a bunch of pictures and it just kept saying "sorry can't figure it out, try again."
I took a bunch of pictures and it just kept saying "sorry can't figure it out, try again."
2025-01-21	Da*****	Pure garbage 🗑. May work with your Apple but not with any type of Samsung Device. Steer clear and don't waste your time. It is like trying to pick up one sprinkle while using gloves made of cinder blocks.
Pure garbage 🗑. May work with your Apple but not with any type of Samsung Device. Steer clear and don't waste your time. It is like trying to pick up one sprinkle while using gloves made of cinder blocks.
2023-08-06	CA*****	Cool idea but the app is faulty. I can't get past the photo part. Every time I try to adjust the + over the pupils, it starts over. I sent an email to support, but I may be sending these glasses back to Amazon. Guess everyone else was right about the app not working.
Cool idea but the app is faulty. I can't get past the photo part. Every time I try to adjust the + over the pupils, it starts over. I sent an email to support, but I may be sending these glasses back to Amazon. Guess everyone else was right about the app not working.
2022-07-08	Tr*****	If you are still getting the prompt for changing your zoom/resolution, you need to actually have it set to FHD and the screen zoom all the way left if you have a slider. The app doesn't recognize WQHD as being max, just FHD. Everything after that is smooth. The stylus on my phone did perfect to re-align the marks.
If you are still getting the prompt for changing your zoom/resolution, you need to actually have it set to FHD and the screen zoom all the way left if you have a slider. The app doesn't recognize WQHD as being max, just FHD. Everything after that is smooth. The stylus on my phone did perfect to re-align the marks.
2022-01-18	Na*****	I did like the app I've only used it once since I got it and got me an extra pair of glasses. But now the app can't recognize my pupils even though I have taken the photo a good 15times. At this point I'm frustrated and I'm going to find another place that I can use my prescription with to get more glasses.
I did like the app I've only used it once since I got it and got me an extra pair of glasses. But now the app can't recognize my pupils even though I have taken the photo a good 15times. At this point I'm frustrated and I'm going to find another place that I can use my prescription with to get more glasses.
2021-11-17	Ed*****	This looked promising until I tried to use it. I first installed it on a Motog 1st gen. Took 1 picture calculated the PD ok. On the 2nd attempt for my kids it crashed on every single attempt while taking the photo. So then installed on a Motog G5, an LG and a Samsung and it crashed while taking the photo on every single attempt for these phones. Now it wont work on any phone at all when its time see the photo it just took... always says app stopped. I would give this app 0 stars if that was an option.
This looked promising until I tried to use it. I first installed it on a Motog 1st gen. Took 1 picture calculated the PD ok. On the 2nd attempt for my kids it crashed on every single attempt while taking the photo. So then installed on a Motog G5, an LG and a Samsung and it crashed while taking the photo on every single attempt for these phones. Now it wont work on any phone at all when its time see the photo it just took... always says app stopped. I would give this app 0 stars if that was an option.
2021-06-08	Na*****	I have the full EyeQue kit and while my PD value is close to a value from my previous prescription I find this app only worth 3 stars. However, it crashed a few times on my S20+ so I am removing another star. I understand manual adjustment, but there should be more machine learning applied to ensure more consistent results.
I have the full EyeQue kit and while my PD value is close to a value from my previous prescription I find this app only worth 3 stars. However, it crashed a few times on my S20+ so I am removing another star. I understand manual adjustment, but there should be more machine learning applied to ensure more consistent results.
2021-04-08	Sc*****	Asks me to make sure my zoom is set and then takes me to Accessibility page over and over again. Will not work Edit: After much trial and error, I changed my screen resolution to the highest it could possibly be and it allowed me to take the photo. Would have been nice to have that information and/or instructions.
Asks me to make sure my zoom is set and then takes me to Accessibility page over and over again. Will not work Edit: After much trial and error, I changed my screen resolution to the highest it could possibly be and it allowed me to take the photo. Would have been nice to have that information and/or instructions.
2021-03-04	St*****	I tried at least 18 times to get a PD reading.. was only successful once..it kept giving me a message saying to try again..I did everything as stated including going to a brightly lit area... I'm not even sure I can trust the one reading I got because I cannt duplicate it.. a huge waste of money... Update: Just I printed out a PD ruler.. the ONE measurement i was able to get from the app was 60.5. Measuring with a ruler I'm a 63.... useless!
I tried at least 18 times to get a PD reading.. was only successful once..it kept giving me a message saying to try again..I did everything as stated including going to a brightly lit area... I'm not even sure I can trust the one reading I got because I cannt duplicate it.. a huge waste of money... Update: Just I printed out a PD ruler.. the ONE measurement i was able to get from the app was 60.5. Measuring with a ruler I'm a 63.... useless!
2020-10-07	Br*****	This is very easy to use with the glasses you purchase. I've been using this since they started on Kickstarter, and the glasses I've ordered online have been so much more accurate. I only have to use once a year, but its so worth it!
This is very easy to use with the glasses you purchase. I've been using this since they started on Kickstarter, and the glasses I've ordered online have been so much more accurate. I only have to use once a year, but its so worth it!