DB Secure Authenticator

Name: DB Secure Authenticator
Rating: 2.5625 (3302 reviews)
Author: Deutsche Bank AG

By: Deutsche Bank AG

DB Secure Authenticator provides clients with a 2-factor authentication solution

Features & Capabilities

DB Secure Authenticator is a robust two-factor authentication (2FA) Chrome extension designed for Deutsche Bank customers, primarily from Germany, enhancing online and mobile banking security. The app provides four key functions: scanning QR codes to generate numeric response codes for login and transaction authorization, generating one-time passwords (OTPs) for account access, challenge-response codes for customer service identification, and push notifications to authorize transactions without manual code entry.

Users can set up access through a 6-digit PIN or biometric authentication (fingerprint or facial recognition). Device activation is streamlined via a registration ID or scanning QR codes through the online portal. This extension provides a secure and user-friendly way to protect your banking activities with multi-factor authentication.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

4.9.1 Last updated: 2026-06-22

Version code:

409010100

Creation date:

2018-06-27

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

35.14MB

Email:

de*****@db.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-24

Compare stats and ranking:

Ranking

# 65,064 ▼ 84

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Deutsche Bank AG

Google Play Store

https://play.google.com/store/apps/details?id=com.db.coo.secureauthenticator

Email:

de*****@db.com

Website:

http://www.db.com

User Reviews

DB Secure Authenticator's main advantages include biometric login support and basic functionality when operational, plus helpful customer service when accessible. However, users face significant issues such as unreliable biometric authentication, lack of keyboard compatibility, inability to migrate to new devices easily, app instability, and poor customer support responsiveness. Multiple users report frustration with authentication failures, notifications, and the bank's support channels, sometimes even leading to account closure decisions.

Pros

App works well for its intended use case when functioning properly.
Supports biometric authentication (fingerprint) for easier login.
Can be used under any mobile network or WiFi.
Customer service is kind and helpful when reachable.

Cons

Biometric authentication frequently does not work or disables itself.
App lacks support for alternative keyboards, only works with GBoard.
Cannot easily migrate or configure app on a new phone without contacting bank support.
Frequent connection issues and app instability, including logging out unexpectedly.
Customer support is difficult to reach and often unhelpful, leading to unresolved issues.