Reviews of Joule: Sous Vide by ChefSteps

By: Breville Pty Ltd

List of user reviews and ratings for Joule: Sous Vide by ChefSteps

Total ratings

1.64 (Rating count: 1,381)

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Review summary

Users praise the Joule device's cooking capabilities and appreciate the instructional recipes and videos. However, the app is widely criticized for persistent connectivity problems with Bluetooth and Wi-Fi, instability including crashes and freezes, mandatory account creation and login, poor user interface design with excessive steps, and annoying repeated notifications. These issues significantly hinder usability and frustrate users, undermining the overall cooking experience.

Pros

The device itself works well for sous vide cooking when it connects.
The app includes good cooking instructions, including short videos and recipes.
The app provides precise temperature control for cooking.

Cons

The app has frequent connectivity issues with Bluetooth and Wi-Fi, often failing to connect or disconnecting mid-cook.
The app requires mandatory account creation and login, which is inconvenient and problematic.
The app is unstable and prone to crashing or freezing during use.
The app interface is poorly designed, with too many unnecessary steps and confusing features.
The app notifications are repetitive and annoying, including multiple repeated pop-ups and persistent error messages.

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User Reviews

Recent rating average: 1.60

All time rating average: 1.64

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8% (55)

Date	Author	Comment
2026-05-06	Me*****	remove it!
remove it!
2026-03-28	Ri*****	App now connecting much faster
App now connecting much faster
2026-03-16	Sc*****	since changing to the Breville app, I cannot download the new app to my samsung tablet, making my Joule Immersion circulator unusable. This is unacceptable.
since changing to the Breville app, I cannot download the new app to my samsung tablet, making my Joule Immersion circulator unusable. This is unacceptable.