My CenturyLink Android

My CenturyLink

Management of your account and services into one easy place.

Overview

Features & Capabilities

The My CenturyLink Chrome extension centralizes your account and service management for utmost convenience. With this app, you can quickly connect new services using modem self-installation, view and manage your bill payments effortlessly, and check or upgrade your Internet speed where available. Users can also adjust their settings and access a Support section filled with self-help tools and videos to troubleshoot or optimize their services.

For Secure WiFi customers using compatible CenturyLink modems, additional features include parental controls to block inappropriate content, the ability to pause or resume Internet access for specific devices, and schedule online or offline times for users. This extension offers personalized alerts to keep you updated on order status or service interruptions. Learn more about Secure WiFi or contact CenturyLink support directly through the provided links.

User Growth & Download Statistics

By:
CenturyLink, Inc
Downloads:
2,062,263 1.66K
Rating:
3.85
(67,387)
28 new ratings
Version:
5.5.7 Last updated: 2026-07-23
Version code:
411231
Creation date:
2015-09-10
Publisher country:
US US
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.CHANGE_NETWORK_STATE Low risk
  • android.permission.CHANGE_WIFI_STATE Low risk
  • android.permission.INTERNET Low risk
  • See more
Size:
34.06MB
Email:
Ta*****@lumen.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-24
Compare stats and ranking:

Ranking

Other platforms

Apple
My CenturyLink (v5.5.7)
4.40 (136,931)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
CenturyLink, Inc
Google Play Store
https://play.google.com/store/apps/details?id=com.centurylink.ctl_droid_wrap
Email:
Ta*****@lumen.com
Website:
http://www.centurylink.com

User Reviews

Across reviews, the My CenturyLink Android app shows a split experience. The largest recurring negatives are app reliability problems: it often won’t open, crashes or loops, and users report the app being largely unusable, with features like email loading or line management failing. A few users note occasional positives: when it works, the app is easy to use, with simple payment setup and straightforward password reset. Overall sentiment skews negative due to frequent crashes and account-management issues, though some users report improvements and better performance.
Pros
  • When the app works, it’s easy to use.
  • Paying the bill through the app is simple.
  • Password reset and basic account management are straightforward.
  • Some users report improvements and positive experiences when the app functions.
Cons
  • The app often won’t open or crashes, sometimes showing an endless loop.
  • The app is largely unusable and many features don’t work.
  • Email loading fails within the app.
  • Account features (e.g., losing a second line, re-adding it) can malfunction in the app.
  • Several reviews describe the app as poorly maintained and unstable.
Recent reviews
everything is kinda weak with centurylink. even their own website is slow
by Jo*****, 2026-07-16

the app jumps back and forth to a browser. if I'm using the app, everything should be there
by De*****, 2026-07-14
View all user reviews ›

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