My CenturyLink

Name: My CenturyLink
Rating: 3.8633254 (67279 reviews)
Author: CenturyLink, Inc

By: CenturyLink, Inc

Management of your account and services into one easy place.

Features & Capabilities

The My CenturyLink Chrome extension centralizes your account and service management for utmost convenience. With this app, you can quickly connect new services using modem self-installation, view and manage your bill payments effortlessly, and check or upgrade your Internet speed where available. Users can also adjust their settings and access a Support section filled with self-help tools and videos to troubleshoot or optimize their services.

For Secure WiFi customers using compatible CenturyLink modems, additional features include parental controls to block inappropriate content, the ability to pause or resume Internet access for specific devices, and schedule online or offline times for users. This extension offers personalized alerts to keep you updated on order status or service interruptions. Learn more about Secure WiFi or contact CenturyLink support directly through the provided links.

User Growth & Download Statistics

App Communication

By:

CenturyLink, Inc

Downloads:

2,057,355 1.16K

Rating:

3.86

(67,279) 31 new ratings

Version:

5.5.5 Last updated: 2026-05-29

Version code:

411223

Creation date:

2015-09-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_NETWORK_STATE Low risk
android.permission.CHANGE_WIFI_STATE Low risk
android.permission.INTERNET Low risk

Size:

33.96MB

Email:

Ta*****@lumen.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 43,321 ▼ 65

Other platforms

My CenturyLink (v5.5.5)

4.40

(136,712)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

CenturyLink, Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.centurylink.ctl_droid_wrap

Email:

Ta*****@lumen.com

Website:

http://www.centurylink.com

User Reviews

Across reviews, the My CenturyLink Android app shows a split experience. The largest recurring negatives are app reliability problems: it often won’t open, crashes or loops, and users report the app being largely unusable, with features like email loading or line management failing. A few users note occasional positives: when it works, the app is easy to use, with simple payment setup and straightforward password reset. Overall sentiment skews negative due to frequent crashes and account-management issues, though some users report improvements and better performance.

Pros

When the app works, it’s easy to use.
Paying the bill through the app is simple.
Password reset and basic account management are straightforward.
Some users report improvements and positive experiences when the app functions.

Cons

The app often won’t open or crashes, sometimes showing an endless loop.
The app is largely unusable and many features don’t work.
Email loading fails within the app.
Account features (e.g., losing a second line, re-adding it) can malfunction in the app.
Several reviews describe the app as poorly maintained and unstable.

Recent reviews

slow and unreliable app

P *****, 2026-06-30

garbage garbage garbage zero stars

Du*****, 2026-06-29

App has become useless unless all you want to do is sign in. You want people to pay online, then get this thing working. Jan 1 and STILL not working. Even uninstalled and reinstalled. At this point... I'd give NO stars if I could. UPDATE It is June 26 and the app STILL isn't working. Love to give this thing negative stars.