Ziply Fiber

Name: Ziply Fiber
Rating: 2.2970297 (170 reviews)
Author: Ziply Fiber

By: Ziply Fiber App

Manage your Ziply Fiber account right from your smartphone or tablet

Overview

Google Play Store

Downloads

70,066 ▲ 544

Data as of 2026-08-04

Rating:

2.30

(170)

Version:

1.6.5

Last updated: 2026-05-21

Ranking

#255,099 ▲ 265

Overall

Features & Capabilities

The Ziply Fiber Chrome extension lets you manage your Ziply Fiber account conveniently from your smartphone or tablet. Features include viewing and paying bills, setting up automatic payments, comparing past bills, and managing appointments such as viewing, rescheduling, or canceling service visits. You can also track pending orders, upgrade your service speed without calls or new equipment, chat live with support agents, and update your profile or add users.

The app simplifies account management by offering top troubleshooting solutions and alerts for fiber availability at your address. Upcoming features include self-service troubleshooting tools and live outage notifications. Access to the same services is available via browser at http://ziplyfiber.com/myaccount/login. Transition support is available for MyZiply App users to move to the new Ziply Fiber app for a seamless experience.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

1.6.5 Last updated: 2026-05-21

Version code:

Creation date:

2023-09-22

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk

Size:

62.59MB

Email:

my*****@ziply.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-04

Compare stats and ranking:

Ranking

# 255,099 ▲ 265

Other platforms

Ziply Fiber (v1.6.5)

1.60

(141)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Ziply Fiber

Google Play Store

https://play.google.com/store/apps/details?id=com.ziplyfiber.myziply2

Email:

my*****@ziply.com

Website:

https://www.ziplyfiber.com

User Reviews

Users consistently report that the Ziply Fiber app suffers from frequent loading failures, login problems, and a poor user interface that hampers bill payment and account management. Customer service, often outsourced and unresponsive, exacerbates frustration. Billing inaccuracies and lack of notifications cause distrust. However, some users note that the app functions for basic tasks after reinstalling or that direct customer service interactions have been satisfactory. Overall, the app is seen as unreliable and in need of significant improvement to meet user expectations.

Pros

Some users found the app works for basic tasks after updates or reinstalls.
Customer service has been satisfactory for some users when contacted directly.
The app functions adequately for a few long-term users.
Scheduled technician visits help resolve issues promptly for some customers.
The app provides basic account access and billing functions when it loads properly.

Cons

App frequently fails to load account information or billing details.
Users face persistent login issues, including password resets that do not clarify errors.
The app is slow, hangs, and sometimes crashes, making bill payments difficult or impossible.
Customer service is criticized as unhelpful, with long hold times and outsourced support centers.
Billing issues such as insufficient notifications, hidden back due amounts, and unfair penalties are common complaints.

Recent reviews

You would think an internet provider would have a working app with no issues. The app barely works. Over priced internet for below average product. Moving on to Centry Link.