Brightside Health

Name: Brightside Health
Rating: 4.0622406 (2419 reviews)
Author: Brightside Health Inc

By: Brightside Health Inc

Virtual Mental Health Care

Features & Capabilities

Brightside Health offers a personalized virtual mental health care experience designed to meet your unique needs. Whether you require therapy, medication, or a combination of both, Brightside's expert providers offer hands-on, tailored treatment with appointments available within 48 hours.

Key features include 1:1 video sessions for direct support, proactive progress tracking to monitor your improvement, anytime messaging for ongoing communication, and skill-building lessons to help integrate new behaviors. With 86% of members improving within 12 weeks, Brightside is committed to guiding you every step of the way towards better mental health.

User Growth & Download Statistics

App

By:

Brightside Health Inc

Downloads:

76,440 716

Rating:

4.06

(2,419) 31 new ratings

Version:

17.55.5 Last updated: 2026-05-18

Version code:

500140586

Creation date:

2023-05-25

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.FOREGROUND_SERVICE_CAMERA High risk
android.permission.READ_CALENDAR High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_CALENDAR High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk

Size:

91.47MB

Email:

su*****@brightside.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 242,388 ▲ 4

Other rankings

#185 in Medical (Free) ▼ 6

Other platforms

Brightside Health (v5.23)

4.20

(9,766)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Brightside Health Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.brightside.stringer

Email:

su*****@brightside.com

Website:

https://brightside.com

User Reviews

User reviews for Brightside Health reveal a mixed experience with the app. Many users praise the kindness and professionalism of therapists and appreciate the convenience of online sessions covered by insurance. However, numerous issues with the app’s usability, including persistent bugs and difficulties with scheduling and customer service, cause significant frustration. Billing problems and poor support responsiveness are common complaints. Despite these challenges, some users have found meaningful improvement in their mental health through the platform.

Pros

Therapists and providers are generally kind, professional, and supportive.
Ability to communicate directly with providers through messaging.
Convenient online sessions from home, avoiding transportation issues.
Option to choose and switch providers, albeit with some limitations.
Use of insurance coverage in many cases lowers out-of-pocket cost compared to other services.

Cons

Poor customer service with slow or no responses to support inquiries.
App functionality issues including bugs, crashes, loading problems, and user interface glitches.
Difficulties scheduling, rescheduling, and canceling appointments within the app.
Billing problems such as unexpected charges, multiple charges, and unclear costs.
Mandatory frequent password changes causing user frustration.

Recent reviews

I found a wonderful therapist and psychiatrist!. BUT, I am here due to stress/anxiety and Brightside adds more stress to my life. With my prev ins, I had no copay and Brightside suddenly charged my debit card for months of appts at once - on the same day! I had to wait for them to "investigate" and refund to my checking. Now with my new insurance, they just did the same thing- no charges for months and then hit my debit card with 3 months of charges!

Mi*****, 2026-04-14

Crooks and thieves, just out to take your money! Uncaring, heartless, money-driven company. Stay far away!!!

Bo*****, 2026-04-14

I was a Brightside clinician for over a year. i am now retired. Been trying to get a 1099 out of them for weeks and they don't respond to emails or anything elae. last year they ripped off one of my clients for several months toof payments then ghosted both of us when we tried to rectify it (they acknowledged the error, they just ignored the refund request.) I lost several clients due to Brightside billing issues. They just don't care.