ALERTA 360

ALERTA 360 is a citizen-led application designed to support emergency situations, prevention efforts, and communication with participating authorities.

IMPORTANT: ALERTA 360 is not affiliated with any government entity and is not an official government application. The platform is operated by Todo Apps / Todo LEDS and may be used as a technological support tool by participating authorities or institutions.

Government or institutional information related to the Municipality of Acuña can be found on the official website of the Acuña Municipal Government: https://acuna.gob.mx/

The app allows users to send a request for assistance from their cell phone, indicating the type of support required, such as Police, Ambulance, or Fire Department. When a request is submitted, the application sends the user's location to facilitate locating the incident and expedite response.

It also allows users to add an optional contact phone number so that authorities can contact the user if necessary. During an active emergency, the user can send voice messages and receive updates regarding the status of their request.

ALERTA 360 also allows users to receive mass alerts issued by Civil Protection or participating authorities, such as preventive notices, weather emergencies, shelter-in-place orders, evacuation orders, flood warnings, storm alerts, or other events relevant to the community.

Main features:

- Main button to request help.

- Selection of the type of emergency.

- Sending your location for report response.

- Optional contact phone number.

- Video recording to support your alert.

- Audio communication with the authorities during an active request.

- Receiving mass alerts from Civil Protection.

- Tracking the status of your request.

- Viewing your case number.

- Notification when a unit is en route.

- Confirmation when your request has been completed.

The information generated by the app is used exclusively to support the handling of reports, emergencies, prevention, operational monitoring, and citizen communication with participating authorities.

ALERTA 360 does not replace official emergency numbers. In a critical situation, the user should also follow the instructions of the local authorities and use the official channels available in their city.