Assist - Technical Assistance Android

Assist - Technical Assistance

Management of interventions, maintenance, technical assistance and after sales

Features & Capabilities

NOTE: This app can only be used with Assist management software and its integrations. More information at www.assistsolution.it

ASSIST IS THE FIELD SERVICE APP: INTERVENTIONS MANAGEMENT, SYSTEMS AND PLANTS MAINTENANCE, TECHNICAL AND AFTER-SALES SERVICE.

Main features:

- Interventions assigned to teams and individual technicians
- Insertion of self-assigned / to be assigned interventions
- Insertion of service calls from the app or via email piping
- Interventions assignment
- Service call history
- Plant structure, serial numbers and data sheets
- Customizable technical and commercial checklists
- Consultation of contracts
- Photo gallery
- Customer signature and stamp
- Privacy consent collection
- Management of takings and payments
- Trunk stock and goods transfer with barcode
- Dedicated messaging system
- Bank statements, customer master data, price lists, attempted sales
- CRM, opportunities, email marketing
- Data collection for inventory
- Order collection for agents
- Integrated shop
- Skills and surveys management

On the move and in real time you can enter, manage and close your service calls. By logging in, each technician displays the assigned calls on the Assist app with different display modes. In each call you can enter: services provided, materials used, attachments, customer signature and stamp, fill in checklists and record takings and payments. At the end, in just a few seconds, the intervention report is automatically processed and sent by e-mail to the customer, the technician and the company manager. The data entered in the app are synchronised with the Assist ERP. All data of the interventions performed can be accessed via the history function.

WORK ALSO OFFLINE WITH ASSIST
The app can also be used in offline mode: you can fill in the pages and close the service job; the data will be synchronised automatically when the signal is available again.

COMPILE A PERSONALISED CHECKLIST FOR EACH MACHINE.

Through the Assist ERP you can build a checklist that your technicians can fill in from the app. By type of service activity, system and machine type, it is possible to define a list of information which, once filled in by the technician, is stored on the service call. The certification document is sent by email to the customer (together with the intervention report); each type of checklist can be combined with a different, fully customisable print template.

WAREHOUSE MANAGEMENT AND GOODS TRANSFER.

Technicians' trunk stock are also managed via app. From the main warehouse, each authorised technician can make pick-ups and transfers to and from their van; the barcode reading function speeds up daily operations and guarantees maximum precision.

PRIVACY CONSENT AND COMMERCIAL CHECKLISTS.

ASSIST allows you to fill in privacy consent forms and commercial checklists (created via the Areagate web portal). The former allows you to obtain authorisation from the customer to process data, the latter allows you to collect customer-specific information with which you can devise customised marketing strategies.

HOLIDAYS AND LEAVES

Functionality to easily manage holidays and leave for staff and employees at any time. Staff can enter requests directly from the app and the manager will be able to manage and organise them thanks to the timeline.

CUSTOMER ACCOUNT FOR CONTROLLING INTERVENTION REQUESTS.

Through the app, the AreaGate web portal or by email your customers can enter intervention requests and consult their history thanks to dedicated accesses.

Policy: https://www.es2000.it/privacy.html

User Growth & Download Statistics

App
By:
EUROSYSTEM2000 S.R.L.
Downloads:
5,340 1
Version:
8.46.00 Last updated: 2026-05-27
Version code:
84600
Creation date:
2018-06-21
Publisher country:
IT IT
Permissions:
  • android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.READ_MEDIA_VIDEO High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • See more
Size:
51.93MB
Email:
co*****@es2000.it
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-15
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
EUROSYSTEM2000 S.R.L.
Google Play Store
https://play.google.com/store/apps/details?id=com.Assist.hellogap
Email:
co*****@es2000.it
Website:
http://www.assistsolution.it

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