EasyD-TEC Richieste Assistenza

The only Professional App in Italy, with which your Customers can send you Requests for Assistance and Technical Intervention directly in the App.

Simplified app, reserved only for YOUR CUSTOMERS, where each of them sees only their requests, the list of their technical interventions and quickly checks the progress of each request sent.

YOU from D-TEC, activate the Customer/Condominium Administrator/Condominium, to use the Easy D-TEC service.
HE, autonomously, directly from his Smartphone and Tablet, sends you the Requests for Technical intervention.

Automatically, in the Ticket section of the full D-TEC version, you will find all the requests, complete with Photographs and Attached Files.

The entire management of Assistance Tickets is managed from the opening of the Ticket until the resolution of the Assistance at the Customer's site, with the Customer's Signature on the Intervention Report.

WHAT EasyD-TEC does:

- Showcase in the professional App, branded with your logo and company graphics

- Choice of the Plant or Location for which technical intervention is required

- List of Requests sent with details of the Ticket Status highlighted with a specific colour

- Consultation of Work Reports carried out

- Private directory of your Plants, Equipment and Locations

For doubts and questions, but also for simple advice, write to help@d-one.info