My Ehlert.IT

The official app for Ehlert.IT customers.

With My Ehlert.IT, your customer portal is always with you: create support tickets, read and write replies, attach files, view invoices and contracts—all conveniently from your smartphone.

TICKETS:

• Overview of all tickets with status filters and search
• Open new tickets directly from the app
• Respond to replies, read the conversation like a chat
• Attach photos from your gallery or camera
• Attach PDFs and other files
• View recorded services with date and duration

DOCUMENTS:

• Invoices, credit notes, contracts, and quotes at a glance
• Outstanding amounts immediately visible

• Download, open, or share PDFs at any time

• Search by document number or customer

PUSH NOTIFICATIONS:

• Instantly notified when there are updates to one of your tickets

• Tapping the notification opens the corresponding ticket directly

MULTIPLE CUSTOMERS:

If you are authorized for multiple companies, switch between active customers with a single tap.

NOTE:

This app is exclusively for existing Ehlert.IT customers. You need an active portal account to use it. Please contact your account manager if you have any questions.