Nexthink Amplify

Browser extension for ITSM solutions to assist L1 agents in faster ticket handling.

What is Nexthink Amplify?

"Nexthink Amplify" is a Chrome extension designed to augment ITSM tools and aid support agents in swiftly resolving support tickets. It equips organisations with contextual data and actionable insights to troubleshoot devices linked with support tickets. It streamlines processes, improves productivity, and drives troubleshooting efficiency.

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Stats

By: amplify-extension-owners

View on Chrome Web Store

Users: 300,000+

Rating: 5.00 (5)

Version: 1.11.1 (Last updated: 2024-04-08)

Creation date: 2023-07-18

Risk impact: High risk impact

Risk likelihood: High risk likelihood

Manifest version: 3

Permissions:

activeTab
scripting
tabs
storage
contextMenus
identity

Host permissions:

*://*/*

Size: 4.53M

Email: am*****@nexthink.com

URLs: Privacy policy

Stats date:

Chrome-Stats Rank

# 1175 ▲ 14

Other platforms

Not available on Firefox

Not available on Edge

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Summary

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Extends Nexthink intelligence into any ITSM tool to assist support agents in faster handling and resolution of support tickets.

The extension is configured by the organisation, providing contextual information and actionable insights to troubleshoot the devices for which the support tickets are logged.

User reviews

Rahul Jain, 2023-12-13

Easy to configure and a blessing to get Nexthink support data embedded in a site

João Fiúza, 2023-06-08

Amazing tool to troubleshoot any machines, it looks and feel intuitive and it's a great add-on to my ticketing services. nice one.

Geoffroy Gaborieau, 2023-03-24

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Safety

Risk impact

Nexthink Amplify is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Nexthink Amplify if you trust the publisher.