Preboot

Preboot gives customer support teams a shared mobile inbox for managing customer conversations from anywhere.

Stay on top of every conversation
• View open and resolved conversations in real time
• Filter unread conversations and find the thread that needs attention
• Receive push notifications and open the relevant conversation directly

Reply with full context
• Send text, photos, videos, files, voice notes, saved replies, and approved WhatsApp templates
• Add internal notes for teammates
• View delivery status, reactions, and conversation history
• Assign conversations to yourself, a teammate, a team, or an automation

Keep customer records organized
• Search customers by name, phone, email, or tag
• View and update customer details, tags, and custom fields
• Review connected order information when available
• Start new conversations with existing or new customers

Manage your workspace
Authorized admins can manage inboxes, tags, custom fields, teams, members, channels, and project settings.

A Preboot business account is required. Account creation and initial workspace setup are completed on the web.