RMM N-able Take Control

Name: RMM N-able Take Control
Rating: 2.4666667 (42 reviews)
Author: N-able Technologies Ltd

By: N-able Technologies Ltd

This app is a companion app to the N-able RMM app.

Features & Capabilities

RMM N-able Take Control is a companion app designed to work seamlessly with the N-able Remote Monitoring & Management (RMM) platform. This app enables instant remote control sessions, allowing technicians to support Windows and Mac devices effortlessly from any smartphone or tablet. Simply select a workstation in the RMM app and tap the Take Control button to initiate a fast, secure remote session.

Powered by the industry's fastest protocol, the app offers remote desktop access as if you were physically in front of the machine. Features include direct chat with the remote user, detailed system information review, and a host of tools to ensure efficient client support. Trusted worldwide, RMM N-able Take Control streamlines IT support with unmatched ease and speed.

User Growth & Download Statistics

App Developer Tools Communication

By:

N-able Technologies Ltd

Downloads:

17,199 14

Rating:

2.47

(42)

Version:

1.02.75 Last updated: 2025-12-17

Version code:

Creation date:

2016-12-21

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_EXTERNAL_STORAGE High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

35.33MB

Email:

su*****@n-able.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 443,504 ▼ 3,704

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

N-able Technologies Ltd

Google Play Store

https://play.google.com/store/apps/details?id=sw.androidviewer

Email:

su*****@n-able.com

Website:

https://www.n-able.com/

User Reviews

Users find the RMM N-able Take Control app difficult to use due to frequent crashes, login hangs, and lack of standalone functionality. It requires additional apps—MSP RMM and TeamViewer—and specific permissions to operate correctly. While it serves as a companion to the main MSP RMM app to enable remote sessions, confusing setup instructions and poor communication hinder usability. Some users also note missing features like fingerprint support, reducing overall satisfaction.

Pros

Functions as a companion app to the MSP RMM app, providing remote control capabilities.
Provides a status dashboard with the option to launch the Take Control viewer.
Can successfully initiate remote sessions when used with the correct setup including other required apps.

Cons

Frequently experiences crashes and connectivity issues, even on high-end devices.
Often hangs at the login screen requiring users to clear cache and storage to regain access.
Lacks standalone functionality; requires installation of multiple apps (MSP RMM and TeamViewer) and specific permissions to work properly.
Poor user communication regarding necessary steps and updates, leading to confusion.
Does not support fingerprint authentication on some devices (e.g., Tab S4).

Recent reviews

nable rmm app won't work, so this one is also useless

Ba*****, 2024-04-03

This app needs serious attention from N-able to be truly useful. Every few weeks it just hangs at login until you clear the cache, clear storage and then login all over again. The app is basically just a status dashboard with the option to launch the Take Control viewer.