MobileSupport - RemoteCall

Name: MobileSupport - RemoteCall
Rating: 3.51 (1388 reviews)
Author: RSUPPORT Co., Ltd.

By: RSUPPORT Co., Ltd.

A mobile support solution to remotely connect, view and control mobile devices.

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Features & Capabilities

MobileSupport - RemoteCall by Rsupport is a powerful mobile support solution that enables support representatives to remotely connect, view, and control customers' mobile devices for real-time troubleshooting and assistance. Key features include file sending and receiving, real-time screen control to collaboratively resolve issues, on-screen drawing for clear communication, and in-app text chat for seamless interaction during support sessions. The app simplifies connection with an easy-to-use 6-digit code and allows support agents to review and manage installed apps on the customer's device to solve problems efficiently.

Customers can download, install, and launch the MobileSupport app, enter the provided connection code, and receive instant video support. Compatible with Android OS 4.0 and above, MobileSupport - RemoteCall ensures secure, reliable, and efficient remote mobile support without requiring customers to visit a support center.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

7.6.7.629 Last updated: 2026-05-14

Version code:

629

Creation date:

2011-05-20

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.MANAGE_EXTERNAL_STORAGE High risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk

Size:

21.96MB

Email:

rs*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 53,429 ▼ 42

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

RSUPPORT Co., Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.rsupport.rs.activity.rsupport

Email:

rs*****@gmail.com

Website:

http://rsupport.com

User Reviews

Reviews are mixed: many users praise the app and the support team, describing it as very good, great overall, and useful when needed. However a notable portion report serious reliability problems, including the app not working, automatic reinstall loops, and occasional connection issues. Some reviews also raise privacy concerns about devices being controlled or software installing itself, and others complain about storage space and lack of clear support. Overall sentiment shows helpful support and usefulness but significant stability and security concerns for some users.

Pros

Friendly and helpful support staff
Generally positive overall app experience
Useful when needed
Long-term users report no problems

Cons

Reliability issues: app sometimes doesn't work
Uninstall/reinstall loops and inability to access the device to fix problems
Intermittent connection issues
Privacy/security concerns about devices being controlled or software installing itself
High storage space requirement