Reviews of Vert: Run & Trailrunning Coach

By: Vert Run Inc

List of user reviews and ratings for Vert: Run & Trailrunning Coach

Total ratings

4.03 (Rating count: 266)

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Review summary

Feedback shows strong coaching, plan variety, and a welcoming community as major positives. Users also appreciate affordability and Garmin integration. However, a persistent set of issues blocks a great experience: frequent Android performance problems (slow, buggy, crashes), limited scheduling flexibility (no calendar view, rigid scheduling), uneven coaching responsiveness, login/account management glitches, and Garmin/device sync problems. Overall, Vert offers solid training value and support but requires substantial improvements to reliability, UX, and device integration to meet user expectations across Android devices.

Pros

High-quality coaching with responsive coaches and accountability leading to real progress.
Wide variety of training plans with customization options to fit goals.
Supportive community and affordable plans that are accessible to runners of different finances.
Garmin and device integration helps sync workouts for some users.
Regular updates and improvements, with evidence of positive results (PRs, ultramarathon prep).

Cons

Android app is slow, buggy, and prone to crashes, making it hard to use.
Scheduling and customization are limited, with rigid plans and no calendar view to adjust sessions.
Coaching/support responsiveness is inconsistent, with slow replies and generic check-ins.
Login/account management issues, including login bugs and no option to delete account.
Device integration problems, especially Garmin sync/authorization errors and sign-out issues.

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User Reviews

Recent rating average: 1.90

All time rating average: 4.03

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76% (16)

Date	Author	Comment
2026-05-27	Se*****	A lot of bugs, impossible to navigate the app.
A lot of bugs, impossible to navigate the app.
2026-05-17	Su*****	Had attemted to cancel for a couple of months, but was still being charged. They have two areas you much unsubscribe from. I had contacted them to ensure I was cancelled two months ago, they said I was, but I had actually missed one.
Had attemted to cancel for a couple of months, but was still being charged. They have two areas you much unsubscribe from. I had contacted them to ensure I was cancelled two months ago, they said I was, but I had actually missed one.
2026-04-21	Ma*****	La aplicación se traba y hay que reiniciar para que funcione bien. A pesar de que no quiero notificaciones cada vez que entro a la aplicación me vuelve a preguntar lo mismo.
La aplicación se traba y hay que reiniciar para que funcione bien. A pesar de que no quiero notificaciones cada vez que entro a la aplicación me vuelve a preguntar lo mismo.