Caltrain Mobile

Name: Caltrain Mobile
Rating: 3.871287 (708 reviews)
Author: Caltrain

By: Caltrain

The official mobile ticketing app from Caltrain!

This app was removed from Google Play Store on 2025-11-01

Features & Capabilities

The Caltrain Mobile app is the official mobile ticketing solution for Caltrain riders, allowing you to purchase and use train fares instantly on your smartphone. Simply download the free app, securely register your debit/credit card or PayPal account, and enjoy a hassle-free, paperless ticketing experience. No need for cash, exact change, or ticket machines.

Key features include the ability to buy single or multiple fares for groups, offline ticket use after purchase, and a straightforward purchase process covering rider type, travel origin and destination, fare selection, and payment. Remember to keep your app installed while your tickets are active as they are stored on your device, and always have your ticket ready for conductor inspection. Plan ahead to ensure your battery doesn't die during your journey!

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

3.21.7405 Last updated: 2025-06-26

Version code:

7405

Creation date:

2018-02-07

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.AUTHENTICATE_ACCOUNTS High risk
android.permission.MANAGE_ACCOUNTS High risk
android.permission.USE_CREDENTIALS High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

15.27MB

Email:

ct*****@caltrain.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-11-01

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Caltrain

Google Play Store

https://play.google.com/store/apps/details?id=org.caltrain.riderapp

Email:

ct*****@caltrain.com

Website:

http://www.caltrain.com

User Reviews

Users appreciate the convenience of buying Caltrain tickets directly through the app, avoiding queues and physical cards. However, many experience frequent loading issues, missing tickets after purchase, and slow or error-prone payment processing. The app does not provide integrated train schedules, instead redirecting users to external, non-mobile-friendly pages. Additionally, the requirement to create an account deters some users. Overall, while the app offers useful ticketing capabilities, reliability and usability problems significantly impact user experience.

Pros

Allows purchasing tickets on mobile without needing to queue at stations or use physical tickets.
Convenient ticket purchasing process compared to alternatives like Clipper, no need to tag off or worry about accidental double taps.
App is useful as it is the only one that allows buying Caltrain tickets directly.
Provides an alternative to physical tickets and clipper cards.
Once working, the app effectively facilitates travel and ticketing.

Cons

App frequently fails to load or freezes at startup, making it unusable at times.
Purchased tickets often do not appear or take a long time to show up in the app, causing confusion and duplicate purchases.
The app lacks integrated train schedules and instead links to a non-mobile-friendly PDF or website, reducing usability.
Payment processing can be slow, error-prone, and confusing, with reports of issues using Google Pay and credit cards.
Requires account creation and sharing personal information before purchasing tickets, which some users find inconvenient.

Recent reviews

Bug report - there is nothing showing up in the product page. Both active tickets and past tickets are missing. How do we confidently buy tickets in this app without seeing what you bought?

Ho*****, 2025-01-17

App works pretty good after setup. Google Pay caused some weird errors, but accepted my credit card okay. App needs more accessablity features, should be able to re-order tickets and parking with one press each, with clearer larger text. Having a screen that uses the phrase 'ordering products' seems stilted and and obtuse. Overall, app works though, and I like not having to queue up to badge in and out.