OnePlus Care Android

Reviews of OnePlus Care

By: Servify App
List of user reviews and ratings for OnePlus Care

Total ratings

2.30 (Rating count: 26,118)

Review summary

Most reviewers report repeated IMEI verification failures that block diagnostics and warranty actions. Many also find the app restricted to US/Canada (India missing) and encounter login/registration problems. Several note the app doesn’t recognize newer OnePlus models and appears out of date. A minority of users left brief positive comments, but the dominant issues are verification, country availability, and account access failures.
Pros
  • Provides device diagnostics and warranty/registration features (intended purpose)
  • Some users report positive experiences (comments like “good”, “great”, “Excellent”)
  • Implements IMEI-based verification for device security/registration
Cons
  • IMEI validation frequently fails or shows "invalid", preventing use of core features
  • App appears limited to United States and Canada; other countries (notably India) are not selectable
  • Users report inability to log in or register accounts
  • App does not recognize newer OnePlus models / hasn't been updated for latest devices
  • Diagnostics and complaint/warranty registration become unusable due to verification/login problems
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User Reviews

Recent rating average: 1.80
All time rating average: 2.30
Upgrade to see all 68 reviews
 5 star
21% (14)4 star
1% (1)3 star
4% (3)2 star
7% (5)1 star
66% (45)
DateAuthorRatingComment
2025-09-05
Pa*****		 q is ll
q is ll
2025-08-15
Sa*****		 for logging in, only Canada and USA are showing. Unable to login. I had purchased an extended warranty for my OnePlus 11 via this app. Now it is not letting me log in. Please help.
for logging in, only Canada and USA are showing. Unable to login. I had purchased an extended warranty for my OnePlus 11 via this app. Now it is not letting me log in. Please help.
2025-08-03
Sy*****		 nord 200 T-Mobile Metro "does not verify" The whole oneplus android thing is a scam
nord 200 T-Mobile Metro "does not verify" The whole oneplus android thing is a scam
2025-07-13
An*****		 I can't use the app because when I enter my phone's IMEI number I get a message that verification has failed. why is this happening?
I can't use the app because when I enter my phone's IMEI number I get a message that verification has failed. why is this happening?
2025-07-13
Si*****		 imei validation fails every time. useless
imei validation fails every time. useless
2025-07-10
An*****		 I installed this app on my phone, tried the diagnostic process multiple times but no luck, it couldn't verify my IMEI. useless app don't waste time
I installed this app on my phone, tried the diagnostic process multiple times but no luck, it couldn't verify my IMEI. useless app don't waste time
2025-05-18
Ja*****		 India discontinued?
India discontinued?
2025-05-16
bi*****		 good
good
2025-05-03
ke*****		 imei verification failed for no reason. app won't let you do anything without the IMEI.
imei verification failed for no reason. app won't let you do anything without the IMEI.
2025-05-01
Sa*****		 Not able to login into it, Is this app only for United States and Canada? Not able to select India...
Not able to login into it, Is this app only for United States and Canada? Not able to select India...
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