Lenovo

Name: Lenovo
Rating: 3.7323945 (57540 reviews)
Author: Lenovo Inc.

By: Lenovo Inc. App

Access to Lenovo products and service, all in one place.

Overview

Google Play Store

Downloads

53,679,733 ▲ 6.77K

Data as of 2026-08-03

Rating:

3.73 ▲ 0.03

(57,540)

Version:

11.1.2.0323

Last updated: 2026-03-23

Ranking

#2,842 ▼ 9

Overall

Features & Capabilities

The Lenovo Chrome extension provides a centralized hub for all your Lenovo and Motorola device needs. It offers quick access to product support, warranty status checks, and device diagnostics for PCs, tablets, smartphones, and data centers. Users can easily find service providers, submit repair tickets, and track repair statuses. The app also features a seamless shopping experience where you can browse, search, and purchase Lenovo products, filter by specs, and explore special campaigns. Additionally, by logging in with your Lenovo ID, you can manage your account, view order history, and save products for future reference.

Designed for Android 5.0 and above, this versatile tool optimizes device performance with self-diagnostics for multiple components like display, battery, camera, and connectivity. It supports most Android devices, regardless of brand, making troubleshooting simpler. The extension also integrates Lenovo’s support website and community forums for enhanced user assistance. Ideal for Lenovo users seeking a one-stop solution for device support, shopping, and optimization.

User Growth & Download Statistics

App Shopping

By:

Downloads:

Rating:

Version:

11.1.2.0323 Last updated: 2026-03-23

Version code:

1112

Creation date:

2015-05-04

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.SYSTEM_OVERLAY_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk

Size:

24.84MB

Email:

mc*****@lenovo.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 2,842 ▼ 9

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Lenovo Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.lenovo.serviceit

Email:

mc*****@lenovo.com

Website:

http://support.lenovo.com

User Reviews

Many reviews condemn the Lenovo Android app for reliability problems. The most recurring issues are login failures (redirects, sign-in problems, being logged out), app instability (crashes, lag, unresponsiveness), and situations where the app won’t start or only loads without functioning. A few users mention privacy concerns and mismatches between advertised features and the actual app (screenshots vs. real experience). Positive mentions exist (brand affinity, support, and occasional praise for programming), but they are far less frequent and are overwhelmed by the reliability problems observed across reviews.

Pros

I love Lenovo products
Great support
Programming is good
Good vibe

Cons

Login issues: Unable to sign in or login fails after redirects
App crashes or freezes; lag and unresponsiveness
App sometimes won't start or only loads without functioning
Privacy concerns about data spying
Feature mismatch with screenshots / not meeting expectations

Recent reviews

extremely disappointed with both the product quality and the after-sales service. I purchased a Lenovo laptop with a warranty, expecting a reliable product and timely support if any issue arose. Unfortunately, within just 3 months of normal use, the laptop's screen came off, which is completely unacceptable for a premium device. I immediately contacted the service center, but it has now been 10 days, and I still haven't received any clear update or proper resolution. Shame on you Lenovo.

KI*****, 2026-06-29

leaving this here since Lenovo has essentially ghosted me. I had a problem with an order shipped to me and tried calling customer support. every single support line connected me to an agent where I was ignored with obvious background noise and typing. 5 times in a row. Every email to support bounces back. Lenovo, you took my money and did not deliver. until I have a response I'll be dropping these reviews everywhere possible.