Xiaomi Service+

Name: Xiaomi Service+
Rating: 4.023256 (10976 reviews)
Author: Xiaomi Technology India Private Limited

By: Xiaomi Technology India Private Limited

One-stop solution for all service needs of Xiaomi India customers

This app was removed from Google Play Store on 2025-10-23

Features & Capabilities

Xiaomi Service+ is the comprehensive solution for Xiaomi customers in India seeking efficient and convenient after-sales support. This Chrome extension allows users to easily book appointments, access self-help resources, and connect with AI bots or live agents for customer assistance. Users can effortlessly find authorized service centers and manage their grievance portal with complaint tracking features.

Additionally, Xiaomi Service+ offers verification of spare parts pricing and personalized repair cost estimations, delivering transparency and peace of mind. Eligible customers can also enjoy exclusive perks through the Xiaomi Priority Club, enhancing the post-purchase experience. Download Xiaomi Service+ to simplify and enhance your Xiaomi product support journey right at your fingertips.

User Growth & Download Statistics

App Communication

By:

Xiaomi Technology India Private Limited

Downloads:

32,759,662

Rating:

4.02

(10,976)

Version:

0 Last updated: 2025-06-25

Email:

in*****@xiaomi.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2025-10-23

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Xiaomi Technology India Private Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.xiaomi.mi_care

Email:

in*****@xiaomi.com

User Reviews

Many users are dissatisfied with the Xiaomi Service+ app due to login problems, crashes, and non-functioning features. Several customers reported poor customer service, unfulfilled warranty repairs, and misleading warranty information. While some found friendly staff and quick repairs at service centers, the dominant experiences involve delays, denied claims, and ineffective app functionalities, leading to frustration and distrust among users.

Pros

Some users experienced friendly and helpful staff at service centers.
Certain service centers provided quick and effective repairs.
Occasionally, clear communication and timely service completion were reported.

Cons

The app frequently fails to work properly, including login issues and crashes.
Poor customer service and unhelpful response to warranty claims were common complaints.
Users reported issues with Xiaomi TV repairs, including refusal to fix under warranty and delays in service.
Complaints about misleading warranty coverage and high unexpected service charges.
Issues with the app’s booking system, making it difficult or impossible to schedule technician visits.

Recent reviews

Very bad experience. My TV screen developed a black line from the middle after only 2 months of use. Ideally they should fix it as it has 1 year of warranty. But they refused to fix it

It*****, 2025-01-16

Worst app doesn't work at all I couldn't find my device I could find the status of my installation process according the electrician nothing is in the app the app is completely void completely wordless.