Mi Store

Name: Mi Store
Rating: 4.17 (721829 reviews)
Author: Xiaomi

Shop for official Mi products, including smart-phones, tablets and accessories.

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Mi Store is Xiaomi's official shopping app for Android, designed to provide a seamless experience in browsing and purchasing all official Mi products such as smartphones, tablets, and accessories. The app features a fast, intuitive interface, enabling users to search, register for flash sales, and pay securely using multiple methods including major credit cards, net banking, cash on delivery, and flexible EMI options.

With real-time order tracking and a straightforward replacement policy, Mi Store ensures customer satisfaction and convenience. It also offers personalized notifications about new products, discounts, and price drops. Mi Store uses device permissions responsibly to enhance user experience and locate nearby Xiaomi stores. For support or feedback, users can contact the dedicated service team directly through the app.

Shopping Productivity Utilities

By:: Xiaomi
Downloads:: 132,018,200+ 732.82K
Rating:: 4.17

(721,829) 223 new ratings
Version:: 0 Last updated: 2025-05-21
Creation date:: 2017-07-20
Email:: ap*****@xiaomi.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 926 ▲ 8

User reviews

Users appreciate Mi Store's competitive pricing, product information, and relatively fast delivery. However, many express frustration with poor customer service, especially regarding warranty and support. Delays in delivery and lack of return/refund options through the app are common pain points. Software bugs and hardware quality issues with Xiaomi products also contribute to negative experiences. Overall, while the app showcases products well and offers benefits for Xiaomi fans, service and product reliability are major concerns for many users.

Pros

Mi Store app offers competitive pricing compared to other platforms, benefiting Xiaomi fans.
The app provides detailed product information and a clean, understandable interface.
Delivery speed is sometimes faster compared to other stores.
Xiaomi phones are praised by some users for being better than competitors like Pixel.
App and official website showcase products well and have various useful functions.

Cons

Poor customer service and warranty fulfillment from Xiaomi and service centers; many complaints about lack of support.
Delayed or missing deliveries, with inadequate communication and response from support teams.
No return or replacement options available through the app, causing frustration when products are defective or wrong size.
Software issues, including lack of updates and bugs in MIUI and specific devices causing performance problems.
Quality concerns with products such as TVs, watches, trimmers, and phones experiencing hardware failures, including battery swelling and screen glitches.

Recent reviews

Hello Xiaomi. I am 78 years old and I have a Mi max 3 phone which has MIUI 9.9 global and Android version 8. I need to update this, but on the phone there is no facility to update. I go to Settings >About phone> but the System Update is not mentioned so I cannot activate it☹️. I love this phone and cannot afford another one. Can you please help with updates?