Zendesk UI modifier

Zendesk addon for modify UI of agent

Zendesk UI Modifier - Enhance Your Agent Experience

Zendesk UI Modifier is a powerful Chrome extension designed specifically for Zendesk agents. This multitool add-on enhances the user interface by parsing Automation Bot comments, highlighting Service Bot replies, and providing an internal complaints system. It also offers features like translating notifications, colorizing user comments, and hiding unused controls. With Zendesk UI Modifier, agents can streamline their workflow and improve productivity, ultimately providing a better customer support experience.
Install from Chrome Web Store

Extension stats

Users: 148
-10
Version: 0.6.11.0 (Last updated: 2023-12-11)
Creation date: 2022-07-04
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • storage
  • tabs
Size: 75.18K

Ranking

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

Custom multitool for zendesk agents, which realized next features:

  • parse Automation Bot comments and highlighted Service bot replies;
  • internal complaints system (with background on remote server);
  • translate notifications for native user language when tickets merged;
  • colorfull user comments;
  • hide unused controls;

Extension safety

Risk impact

Zendesk UI modifier requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Zendesk UI modifier is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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