Roadmunk Chrome Extension
Submit feedback from anywhere
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Summary
Overview Sales, support and success teams have frontline access to customer feedback that they often find difficult to process, route and deliver to the product team. This valuable customer feedback often slips through the cracks between disconnected touch points and the product team never hears or sees these crucial pieces of information.
Roadmunk provides internal customer-facing teams with a simple, non-disruptive mechanism to deliver customer insights directly to the product team’s feedback inbox—a Chrome Extension.
The Chrome Extension is compatible with all browser-based tools, meaning that feedback can be copy / pasted into a dialog box from the below tools and delivered directly to Roadmunk:
-Email -CRMs like Salesforce -Support tools like Intercom and Zendesk
Roadmunk users with reviewer licenses can access the Chrome Extension to submit and assign feedback to a Product, ensuring that it’s delivered to the correct product manager(s).
How it works:
User reviews
Safety
Risk impact
Roadmunk Chrome Extension is relatively safe to use as it requires very minimum permissions.
Risk likelihood
Roadmunk Chrome Extension may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
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