Reviews of PetLink Pro

By: Datamars App

List of user reviews and ratings for PetLink Pro

Total ratings

2.62 (Rating count: 95)

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Review summary

PetLink Pro is designed specifically for animal professionals like vets and shelters to manage microchip data and assist in pet reunification. While professionals find it helpful, many users—especially individual pet owners—are frustrated because they cannot access the app. The app suffers from persistent technical issues including crashing to a red or blank screen after entering microchip numbers, login problems, and broken password reset functionality. There is also lack of customer service support, contributing to negative user experiences, especially from pet owners wanting access.

Pros

Useful tool for animal professionals such as vets, shelters, and animal control officers.
Helpful for managing pet microchip information for rescue organizations and shelters.
Has potential to assist in reuniting lost pets with their owners.
Alternative to website access for pet professionals on the go.

Cons

App is not accessible to individual pet owners, causing significant frustration.
Frequent technical issues such as red or blank screens after entering microchip numbers, leading to app crashes.
Password reset functionality is broken or unavailable, preventing account recovery.
Login issues where credentials work on the website but not the app.
Lack of customer support and response to user problems.

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User Reviews

Recent rating average: 2.10

All time rating average: 2.62

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80% (16)

Date	Author	Comment
2024-10-29	L *****	Horrible website. Can't register my pet chip because it won't let me reset my password. No CS.
Horrible website. Can't register my pet chip because it won't let me reset my password. No CS.
2024-06-01	An*****	Totally sucks cat owners can't access this app, only Vets, Shelters ECT 😡 I'm happy I have another App for life I can access to monitor my cat as well. They have 5 Stars from me and I will highly recommend them before I would PetLLink !!
Totally sucks cat owners can't access this app, only Vets, Shelters ECT 😡 I'm happy I have another App for life I can access to monitor my cat as well. They have 5 Stars from me and I will highly recommend them before I would PetLLink !!
2023-05-15	Br*****	Pet Parents should be able to track there animal! Just in Case there animal gets lost in a New state there's many things that can happen. An it's not like someone else will bring the animal or animals back to where they belong. We pet Parents care enough to have to see where our animals are! Our girls may always be with us but if either of them get out an lost it will kill me to know I have to wait to have someone find my girl's! Open it so we can see where our pets are!!!
Pet Parents should be able to track there animal! Just in Case there animal gets lost in a New state there's many things that can happen. An it's not like someone else will bring the animal or animals back to where they belong. We pet Parents care enough to have to see where our animals are! Our girls may always be with us but if either of them get out an lost it will kill me to know I have to wait to have someone find my girl's! Open it so we can see where our pets are!!!
2022-12-31	Sh*****	This is just str8 BS!!! This App is trash being that they won't allow me to access it all because I am not a "pet Professional" 😒🙄 whatever THAT means........ lol js it's like false advertising smh 🤦🙄😒🤣
This is just str8 BS!!! This App is trash being that they won't allow me to access it all because I am not a "pet Professional" 😒🙄 whatever THAT means........ lol js it's like false advertising smh 🤦🙄😒🤣
2022-07-13	Te*****	Downloaded app and tried to log in using my shelter info. Says log in name/password I correct. Same info works on computer.
Downloaded app and tried to log in using my shelter info. Says log in name/password I correct. Same info works on computer.
2022-06-10	Do*****	People have the wrong ideal about this Petlink App. I have a professional account with Petlink for my dog rescue. I put in one of my rescues micro chip number and his information popped right up. This app is not designed for individual pet owners. That is why you all are getting a red screen. Read the details of the app!!! Thanks Datamars, I'm sure this app is going to come in handy for me as a rescue!!!🐾💜🐾
People have the wrong ideal about this Petlink App. I have a professional account with Petlink for my dog rescue. I put in one of my rescues micro chip number and his information popped right up. This app is not designed for individual pet owners. That is why you all are getting a red screen. Read the details of the app!!! Thanks Datamars, I'm sure this app is going to come in handy for me as a rescue!!!🐾💜🐾
2021-11-19	T *****	Very odd as I reviewed the app once but can't edit it. My guess is the Petlink Pro people are flagging everyone's reviews. They are now claimin this is for Professionals only however it is the actually Veterinarian's telling the pet owners to use the app. That's how I was told about it. Also, the chip information included specifically states owners should be using the app. Doesnt add up does it? Seems like Petlink is trying to save face but their brand new excuse doesnt hold water unfortunately.
Very odd as I reviewed the app once but can't edit it. My guess is the Petlink Pro people are flagging everyone's reviews. They are now claimin this is for Professionals only however it is the actually Veterinarian's telling the pet owners to use the app. That's how I was told about it. Also, the chip information included specifically states owners should be using the app. Doesnt add up does it? Seems like Petlink is trying to save face but their brand new excuse doesnt hold water unfortunately.
2021-11-14	Sa*****	I love petlink. Returned my pet numerous times BUT the app needs work. To get in not only do u need your username and password but your pets chip number. Once i finally found it I got past that but the next stage was a black pink page. Also i forgot my password so i tried to reset it but it said page not found. Lots of bugs. My son can do better job building this app.
I love petlink. Returned my pet numerous times BUT the app needs work. To get in not only do u need your username and password but your pets chip number. Once i finally found it I got past that but the next stage was a black pink page. Also i forgot my password so i tried to reset it but it said page not found. Lots of bugs. My son can do better job building this app.
2021-11-12	Ly*****	APP FOR USE BY APPROVED ANIMAL PROFESSIONALS ONLY: while we appreciate your feedback this app is for the exclusive use of approved animal professionals, defined as animal control officers or shelter staff, to use in the field for the reunification of lost and found pets who are enrolled in the PetLink database. At this time, we do not have an app available for registered pet owners, but we are grateful for your interest and we apologize for any inconvenience or confusion this may have caused.
APP FOR USE BY APPROVED ANIMAL PROFESSIONALS ONLY: while we appreciate your feedback this app is for the exclusive use of approved animal professionals, defined as animal control officers or shelter staff, to use in the field for the reunification of lost and found pets who are enrolled in the PetLink database. At this time, we do not have an app available for registered pet owners, but we are grateful for your interest and we apologize for any inconvenience or confusion this may have caused.
2021-11-11	Ca*****	screen goes red after putting in microchip number, this seems to be an ongoing problem for multiple people and no attention has been paid towards fixing it.
screen goes red after putting in microchip number, this seems to be an ongoing problem for multiple people and no attention has been paid towards fixing it.