mv-pro

MV-Pro is the next-generation hotel audit solution, designed for hotels, chains, and hospitality establishments that demand excellence.

Our app allows you to collect, analyze, and act on guest feedback in real time – to improve your services, retain your customers, and increase your revenue.

100 % paperless, eco-friendly and multilingual, MV-pro adapts to all your needs.

🔧 Key Features
✅ Customizable Surveys
Create tailored questionnaires: choose the departments to evaluate (reception, housekeeping, kitchen, etc.), voting scales ("Very Good / Good / Poor" or "1 to 5"), and languages (Spanish, Portuguese, English, and any other language you require). Add comments under each department and set voting as optional or mandatory.

✅ 4 Innovative Collection Modes

Plan A : QR code + unique code per guest (fraud-proof)

Plan B : Connected tablets – on-site live collection

Plan C : Offline tablets – perfect for areas without WiFi (auto-sync on reconnection)

Plan D : Self-service QR code – placed at reception or in guest rooms

✅ Real-Time Results
Track votes and comments live on your dashboard. Results are organized by department, with scores, targets met, and positive/negative comments clearly separated.

✅ Complete PDF Export
At the end of each survey, generate a detailed report including overall analysis, guest-by-guest breakdown, and categorized comments.

🌟 Why Choose MV-pro ?
Zero paper – an eco-friendly, modern solution

Multilingual – designed for international guests

Fully customizable – each hotel sets its own criteria

Offline-capable – works even without WiFi

Fraud-proof – verified and reliable feedback

📊 What You Gain
An accurate, real-time snapshot of guest-perceived quality

Actionable data to drive continuous improvement

Higher guest satisfaction and improved online ratings

More loyal guests and increased revenue

Download MV-Pro today and turn guest feedback into a growth engine !

🔑 Keywords
hotel audit, guest satisfaction, customer feedback, hotel quality, guest survey, QR code hotel, hospitality audit, real-time feedback, offline survey, encuesta hotelera, satisfacción del cliente, avaliação hoteleira, satisfação do cliente, enquête hôtel, avis clients, satisfaction client