SpotReview

SpotReview - Intelligent Review Management for Hotels

Transform your hotel's review and feedback management with SpotReview, the complete platform that centralizes all reviews from the main tourism portals in one place.

📊 MAIN FEATURES

✅ Centralized Dashboard
View all your hotel's important metrics in real time: average rating, number of reviews, trends, and comparisons.

✅ Multi-Portal
Manage reviews from multiple platforms:

• Booking.com
• TripAdvisor
• Google My Business
• And much more!

✅ GoSurvey Surveys
Create and manage personalized satisfaction surveys for your guests. Collect direct and valuable feedback.

✅ Quick Responses
Respond to guest comments directly through the app, maintaining engagement and your hotel's good reputation.

✅ Advanced Analytics
• Detailed charts and reports
• Sentiment analysis
• Trend identification
• Competitor benchmarking

✅ Push Notifications
Receive instant alerts about new reviews and answered surveys. Never miss important feedback!

✅ Works Offline
Access important data even without a connection, with intelligent caching that automatically synchronizes.

🏨 IDEAL FOR:

• Hotel managers
• Customer service teams
• Hospitality professionals
• Hotel chains

🔒 SECURITY AND PRIVACY
• Secure authentication via SSO
• Encrypted data
• LGPD compliance
• Certified digital signature

⚡ PERFORMANCE
• Lightweight app (less than 1 MB)
• Fast loading
• Fluid and responsive interface
• Optimized for Android

🌟 WHY CHOOSE SPOTREVIEW?

SpotReview is part of the WebSpot ecosystem, a complete platform for hotel management:

• Dedicated support
• Integration with major national and international portals
• Constant updates
• Training and support

💼 PROFESSIONAL MANAGEMENT

Make decisions based on real data. SpotReview offers valuable insights into your guests' satisfaction, allowing you to:

• Identify areas for improvement
• Recognize outstanding team members
• Track progress over time
• Compare performance with previous periods
• Measure the impact of implemented improvements

📱 COMPLETE MOBILE EXPERIENCE

Have the power of review management in the palm of your hand. Optimized interface for mobile devices, allowing you to manage your hotel from anywhere.

🔄 REAL-TIME SYNCHRONIZATION

All changes are instantly synchronized between the app and the web platform, ensuring your team always has access to the most up-to-date information.

START NOW!

Download SpotReview and revolutionize the way you manage your hotel's online reputation. Turn reviews into growth opportunities!

📱 Compatible with Android 6.0+

SpotReview - Your online reputation deserves professional management.