FreeScout

Name: FreeScout
Rating: 3.9166667 (66 reviews)
Author: FreeScout

By: FreeScout App

Official Android client for FreeScout help desk.

Overview

Google Play Store

Downloads

12,625 ▲ 65

Data as of 2026-11-04

Version:

1.0.20

Last updated: 2025-07-02

Ranking

#494,643 ▲ 36,591

Overall

Features & Capabilities

"FreeScout" is the official Android client for FreeScout help desk, requiring version 1.3.10 or higher. It allows users to manage help desk inquiries on-the-go, with support for push notifications when the necessary module is installed. For any issues related to the app's functionality, users are encouraged to contact their help desk administrator, as the app does not cover problems related to FreeScout installations.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.0.20 Last updated: 2025-07-02

Version code:

Creation date:

2019-11-05

Publisher country:

Permissions:

android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

1.29MB

Email:

su*****@freescout.net

Website:

https://freescout.net DR 70

Privacy policy:

https://freescout.net/privacy-mobile/

Full description:

Source:

Google Play Store

Data ingested on:

2026-11-04

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:: FreeScout
Google Play Store: https://play.google.com/store/apps/details?id=net.freescout.app
Email:: su*****@freescout.net
Website:: https://freescout.net

User Reviews

Reviews are polarized. Several users report that FreeScout often fails to work reliably: the app shows a blank white screen, gets stuck on the login or URL page, or hangs on the Go button, sometimes after a recent update. Some say the site works in a browser when the app does not. Positive reviews call it a great, helpful, and unique tool, and one praises its self-hosted help desk. Other single-user complaints include push notifications stopping after a few hours and the lack of pull-to-refresh.

Pros

Praised as a great and very helpful app across multiple reviews
Viewed as a strong, unique help desk tool

Cons

Shows a blank white screen or gets stuck on the login or URL page after launch, mentioned in several reviews
Go button hangs with an ellipsis or blank page after the first use, mentioned in multiple reviews

Recent reviews

This app barely ever worked

Th***** 2026-08-26

This self-hosted app is the closest thing you will get to a real help desk that actually has a good mobile app. I happily paid for all of the modules I needed and support projects like this!