ChatGold

ChatGold is an internal application for customer service teams, allowing employees to receive and reply to customer messages sent to the company's official WhatsApp Business number from their mobile phones, with a familiar interface that closely resembles WhatsApp.

Features: • Organized chat list with unread message count and pinned important conversations
• Text, image, document, and voice messages with a single tap of the microphone
• Instant notifications for new messages, with the ability to reply directly from the notification
• Instant access to conversations without needing to refresh the screen
• WhatsApp-approved message templates for following up with customers after the 24-hour window expires
• Customer card for saving name, city, and notes
• Night mode and full Arabic language support

Note: This application is for employees of companies participating in the system and requires an account created by the system administrator. Accounts cannot be created from within the application.