chatiq Mobile

chatiq turns WhatsApp into a shared inbox your whole team can work from - reply to customers, assign conversations to teammates, and keep every chat organized, right from your phone.

chatiq Mobile is the companion app for the chatiq WhatsApp Business platform. It requires an existing chatiq account - sign up or start a trial at chatiq.co.za, then log in here to manage your team's inbox anywhere.

TEAM INBOX, ORGANIZED YOUR WAY
• See every WhatsApp conversation in one shared inbox
• Quick filters for All, Mine, Open, Pending, Bot-handled and Closed chats
• Assign conversations to the right teammate
• Tag conversations so nothing falls through the cracks
• Full-text search across conversations and contacts

STAY ON TOP OF EVERY CONVERSATION
• Real-time push notifications when new messages arrive
• In-app notification center — mark as read, swipe to dismiss, or clear all
• Pull-to-refresh and live status indicators so you always see the latest activity

CONTACTS BUILT IN
• Browse and search your contact list
• View conversation history and details per contact

DASHBOARD AT A GLANCE
• Track team stats and conversation volume from the dashboard tab

BUILT FOR TEAMS THAT USE WHATSAPP AUTOMATION
• See which chats are still being handled by your bot vs. need a human reply
• Pick up a bot conversation and take over seamlessly

SECURE BY DEFAULT
• Optional PIN lock to keep your inbox private on a shared or lost device
• Light and dark themes

chatiq is built for small and growing businesses that talk to customers on WhatsApp every day — support teams, sales teams, and anyone who's outgrown a single shared phone. Manage plans, automations, canned responses and advanced settings from the full chatiq web dashboard at chatiq.co.za, and use this app to stay responsive whenever you're away from your desk.

Need help or have questions? Contact us at support@chatiq.co.za.