Reviews of Greenlight: For Families

By: Greenlight Financial Technology, Inc. App

List of user reviews and ratings for Greenlight: For Families

Total ratings

4.74 (Rating count: 85,614)

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Review summary

Feedback shows strong educational and family-friendly value, with kids learning money management and investing. Users praise convenience and fast service, but widespread concerns about fees, card reliability and security, inconsistent support, and a clunky UX dampen the experience. Improvements in pricing clarity, card operation reliability, quicker support, and a more intuitive interface are repeatedly requested.

Pros

Kids enjoy using the app and card and learn money management.
Convenient for parents to manage allowances and chores.
Investing features for kids.
Positive customer service and fast, helpful support.

Cons

Fees and pricing are a major drawback; many users feel it is expensive or pay for features that seem free elsewhere.
Card problems and security concerns, including wrong balances and unrecognized transactions.
Inconsistent or poor customer service and support responsiveness (accounts deactivated with little help).
Frustrating user interface and setup/navigation issues (difficult to use, login loops, hard to close).
Refund delays or difficulties with account closures are reported.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.74

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26% (143)

Date	Author	Comment
2026-08-25	Ro*****	moolah. bacon. bread. good.
moolah. bacon. bread. good.
2026-08-24	Ay*****	great app to help me as a teen Bank and learn how to build a budget.
great app to help me as a teen Bank and learn how to build a budget.
2026-08-24	Mo*****	First time setting up service and a little confused. Seems like it would be a great concept for teaching kids ways to allocate their money! Four star because it recommended i put $10 for when I get the card my neice could use but setting it up the areas that show you monies available is saying $0. Maybe it loads when you actually get the card!
First time setting up service and a little confused. Seems like it would be a great concept for teaching kids ways to allocate their money! Four star because it recommended i put $10 for when I get the card my neice could use but setting it up the areas that show you monies available is saying $0. Maybe it loads when you actually get the card!
2026-08-23	Ti*****	They deactivate your account after 3 months of not being able to pay if you're struggling with no earning before doing so. Even after you've paid every month for a year. They rip anyone who's struggling off. Didn't even get a chance to use the service because we had to flee domestic violence and things have been rough since.
They deactivate your account after 3 months of not being able to pay if you're struggling with no earning before doing so. Even after you've paid every month for a year. They rip anyone who's struggling off. Didn't even get a chance to use the service because we had to flee domestic violence and things have been rough since.
2026-08-23	Pa*****	so far it's great. easy to use and set up. Quick transfers. a lot going on within the app but just needs getting used to like any other app
so far it's great. easy to use and set up. Quick transfers. a lot going on within the app but just needs getting used to like any other app
2026-08-22	Br*****	Good plan but monthly fees are too much.
Good plan but monthly fees are too much.
2026-08-22	Ra*****	cool quick easy now my babygirl can shop
cool quick easy now my babygirl can shop
2026-08-22	Sh*****	0 stars. DO NOT USE. They'll steal your money. I added money to my son's account and he used the money 4 business days later on a Friday.Greenlight takes the money out of his account which was instantly sent from my bank account.The following Tuesday Greenlight tries taking out the money AGAIN making my bank account negative.It happened 2 weeks in a row.Never had any problems with it before but they basically told me it was my fault and they wont give me a refund.They owe me $100
0 stars. DO NOT USE. They'll steal your money. I added money to my son's account and he used the money 4 business days later on a Friday.Greenlight takes the money out of his account which was instantly sent from my bank account.The following Tuesday Greenlight tries taking out the money AGAIN making my bank account negative.It happened 2 weeks in a row.Never had any problems with it before but they basically told me it was my fault and they wont give me a refund.They owe me $100
2026-08-21	Am*****	As a teen who uses this app, I love it, I do chores for money! but , I would say that the only bad thing about this app is that the chores up for grabs, once you claim it, it becomes "yours" therefore it is no longer up for grabs not giving another kid a chance (my brother). other than that I would highly recommend.
As a teen who uses this app, I love it, I do chores for money! but , I would say that the only bad thing about this app is that the chores up for grabs, once you claim it, it becomes "yours" therefore it is no longer up for grabs not giving another kid a chance (my brother). other than that I would highly recommend.
2026-08-21	Ti*****	their verification links dont work, and the account gets locked out, making the card and plan you paid for useless
their verification links dont work, and the account gets locked out, making the card and plan you paid for useless