Gainsight Assist
Gainsight Assist Chrome Extension
Gainsight Assist simplifies your day-to-day customer communication by integrating Gainsight email templates directly into your Gmail interface. With this extension, you can effortlessly compose emails using predefined templates, ensuring consistency and saving valuable time. Additionally, it allows you to log your emails directly to the Gainsight Timeline, making sure that all your important conversations are captured without extra effort.
Streamline your workflow and enhance your productivity with Gainsight Assist, the perfect tool for Gainsight users looking to optimize their email management. After installation, ensure you read and accept the Gainsight Privacy Policy. For more information about Gainsight and its tools, visit Gainsight.com.
- storage
- scripting
- https://mail.google.com/*
- https://mail-attachment.googleusercontent.com/
User reviews
- When it works, it provides useful functionality for logging emails and associating them with accounts.
- The search feature for accounts to associate email threads is appreciated by some users.
- The idea of the extension is well-conceived, aiming to streamline CSM workflows.
- The extension is frequently unreliable, disappearing often and requiring multiple reinstalls per week.
- The latest update introduced a cumbersome process requiring more clicks and making it less intuitive compared to earlier versions.
- There are constant syncing issues with Gainsight, leading to inefficiencies in users' workflows.
- The extension often disappears, leading users to have to uninstall and reinstall it multiple times.
- The recent updates have made the email logging process more complicated and time-consuming than before.
- Users are frustrated with the lack of automatic logging for emails, which was a desired feature.
User reviews
Georgia Sibley, 2025-01-16 
A S, 2024-11-11 
Andrew Furze, 2024-10-25Extension safety
Risk impact
Gainsight Assist requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk impact analysis details
- Critical Request access to the following domains: google.com, googleusercontent.com
- High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
Risk likelihood
Gainsight Assist may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
Risk likelihood analysis details
- High This extension has low user count. Unpopular extensions may not be stable or safe.
- Medium **** ********* *** *** **** *******
- Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Promo images
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