DHOC – Queue for clinics

DHOC is the cloud queue system for medical practices, clinics and dental offices. Patients take a number on their own, follow their turn on their phone and are called on the waiting room screen. Reception no longer has to manage a line at the desk.

ONE APP, THREE USES
• Queue: doctors and reception see who is waiting and call the next patient with one tap, even from the examination room.
• Kiosk: the entrance tablet shows the services; patients choose and get a number, printed on a Bluetooth or network thermal printer, with a QR code to follow their turn on their phone.
• Waiting room screen: a TV, an Android TV box or a tablet shows the called number and the room, with a chime and voice, and scrolls the practice's notices. It connects with the practice code, no account needed, and restarts by itself at power-on.

BUILT FOR THE PRACTICE
• Works with everyday devices: Android tablets, smart TVs or Android TV boxes, 58 or 80 mm ESC/POS thermal printers.
• Numbering on the server: never two tickets with the same number, even with several kiosks or when the network drops.
• Large, readable text, in Italian and English.

A PROTECTED KIOSK
The kiosk stays in the waiting room, available to everyone. That's why the app locks it: patients can only take a number, without leaving the app, opening other apps or changing the tablet's settings. Only the practice's manager can exit, with their credentials. This keeps the doctor's or practice's tablet safe from tampering and misuse.

PRIVACY
DHOC is designed for the GDPR: the tax code, when the practice requires it, is never stored in clear text. Data is transmitted encrypted only (HTTPS).

A DHOC account is required: create one for free on dhoc.it, with a trial period and no payment details.

Designed and developed by SHARKStudio – www.sharkstudio.it