Jam

Report and resolve bugs 10x faster.

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Jam - Accelerate Bug Reporting & Resolution

"Jam" is a Chrome extension that enables teams to report and resolve bugs 10x faster by auto-capturing essential technical logs and creating developer-ready bug reports instantly. With features like step-by-step issue replay, integrations with tools like Jira and Slack, and user submissions through helpdesk tools, Jam empowers everyone from QA testers to support agents to contribute, ultimately building better quality software and reducing debugging time.

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Extension stats

By: https://jam.dev

Users: 100,000+

Rating: 4.68

(279)

Version: 5.23.0 (Last updated: 2025-03-06)

Creation date: 2021-07-13

Permissions:

activeTab
cookies
offscreen
scripting
storage
system.cpu
system.memory
tabCapture
tabs
webNavigation

Host permissions:

<all_urls>

Size: 6.74M

Email: da*****@jam.dev

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 1,979 ▲ 80

Other rankings

#31 in Developer Tools

#45 in replay keyword 13 ▼ 1

#66 in team meetings keyword 13 ▲ 1

#115 in developer tools keyword 60

#149 in resolution keyword 10 ▼ 5

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

User-friendly and easy to use, even for non-technical individuals
Streamlines bug reporting with detailed technical information
Helps improve efficiency in communication between QA and development teams
Provides useful features like screen recording and bug annotation
Supports integration with tools like Jira

Cons

Frequent crashes reported, requiring uninstallation and reinstallation to function
Creates warning messages in Google Meet about potential call quality issues
Some reported bugs and feature requests for improvements are not yet addressed

Most mentioned

Ease of use for bug reporting
Efficiency in communication and issue resolution
Desire for additional features like full page screenshots and direct uploads from libraries
A positive impact on team productivity and collaboration
Crashes and bugs affecting overall performance

User reviews

Horribly bad, after several uses I'm unable to load jam anymore

Elad Nachum, 2025-03-08

I love the extension but I did notice that I get a message in Google Meet when this extension is active. If I disable this extension the message goes away. It doesn't seem to actually cause any problems but obviously it is doing something in the background that Google Meet doesn't like. "You have extensions installed that may affect the quality of your call"

Nicholas Aguirre, 2025-02-25

I love it, its simple and easy to use but comprehensive, I've been trying to get my team to use it and have some adopters of it! Makes it easy to showcase my work as well just need to figure out how to turn the headset on.

Brian Haack, 2025-02-20

View all user reviews

Extension safety

Risk impact

Jam requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Captures visible content, which may expose user data displayed on the screen, posing a security threat.
Critical ****** ****** ** ******* ***** ***** *** ** **** ** ***** **** ******** ****** *** ******** ********** * ******* ********
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Jam. Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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