Zoom Contact Center CTI Extension

This extension resolves issues with Zoom Contact Center in multi-tab scenarios due to the browser’s third-party storage policy.

Zoom Contact Center CTI Extension

"Zoom Contact Center CTI Extension" is a browser extension that enables seamless communication between the Zoom Contact Center CTI embedded in a CRM and its WebRTC communication window. It resolves issues that arise in multi-tab scenarios due to the browser's third-party storage policy, ensuring a smoother and more efficient user experience within CRM systems.
Download
Install from Chrome Web Store

Extension stats

Manifest V3
Users: 2,000+
1,000
Rating: 5.00
(1)
Version: 1.0.1 (Last updated: 2024-12-27)
Creation date: 2024-11-14
Risk: Moderate risk impact Moderate risk likelihood
Permissions:
  • tabs
  • storage
  • alarms
Size: 31.36K
Full description: See detailed description

Ranking

# 22,266 ▲ 6,209
Other rankings
#17 in contact keyword 40 ▼ 3 #33 in zoom keyword 53 ▼ 4

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

by Feliks Liu, 2025-01-07
View all user reviews

Extension safety

Risk impact

Zoom Contact Center CTI Extension requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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  • Low ******* ****** ** *** ********* ********
Risk likelihood

Zoom Contact Center CTI Extension is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
  • Medium **** ********* *** ******* ** *** **** * ******* *** ******* *** *** ** ****** ** *****
  • Medium **** ********* *** ***** ** *** **** * ******* *** ********** *** *** ** ****** ** *****
  • Good **** ********* *** **** **** *******
Upgrade to see full risk analysis details

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