Avia FSM

Avia FSM — Field Service Management, simplified.

Avia FSM is a complete field service management solution built for organizations that manage on-site work — from scheduling and dispatch to real-time technician tracking and job completion. Whether your team services elevators, equipment, or facilities, Avia FSM keeps your field operations connected and efficient.

Built for field technicians
Technicians get their assigned jobs, routes, and schedules directly on their phone. Check in, view job details, capture inspection data, and update job status from anywhere — even in areas with limited connectivity.

Smart dispatch and tracking
Coordinators can assign the nearest available technician to each service request and monitor field activity in real time. Live location and travel-time estimates help you dispatch efficiently and give customers accurate arrival times.

Key features
• Real-time job assignment and dispatch
• Live technician location tracking for field coordination
• Travel time and ETA calculation for accurate scheduling
• Digital inspection and job-completion workflows
• Multi-tenant support for organizations managing multiple teams
• Attendance and check-in management
• Secure, role-based access for technicians and managers

Why Avia FSM?
Avia FSM replaces paperwork, phone calls, and guesswork with a single connected platform. Dispatchers get visibility, technicians get clarity, and customers get reliable service — all in one app.

Location and privacy
Avia FSM uses location, including in the background, to assign nearby jobs, calculate travel times, and enable your organization to coordinate field operations. Location is collected only after you provide consent, and you can manage location permissions at any time through your device settings. For full details, see our Privacy Policy.

Note: Avia FSM is designed for organizations and their field teams. Access requires an account provided by your organization.

Questions or support? Contact us at hi@aviaenterprises.in.