Relay FSM

Relay FSM is a modern field service management app designed for service businesses that manage technicians, jobs, and customers in the field.

Relay helps dispatchers and technicians stay in sync by bringing scheduling, job management, documentation, and payments into a single system.

Key features:
• Job management – Create, assign, and track service jobs from start to completion
• Scheduling & dispatch – Manage technician schedules and view jobs on a calendar or map
• Technician workflows – Mobile-friendly tools for technicians to view jobs, update status, and document work
• Job documentation – Attach photos, notes, and files to jobs to keep accurate service records
• Location tracking – Optional GPS tracking to help dispatchers see technician locations in real time
• In-person payments – Collect payments using supported card readers for completed jobs
• Team collaboration – Share job information securely within your organization