Features & Capabilities

FirstToken is a mobile solution that lets FirstBank customers generate one-time passcodes on the go, enabling secure online authentication from your Apple device.

It eliminates the need to carry a hardware token, offering a convenient and secure way to complete online transactions.

User Growth & Download Statistics

By:
First Bank of Nigeria Limited
Rating:
2.20
(78)
Version:
1.3.7 Last updated: 2026-04-02
Version code:
884069554
Creation date:
2015-04-25
Compatible devices:
Size:
10.81MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
First Bank of Nigeria Limited
Apple Apps Store
https://apps.apple.com/us/app/firsttoken/id982312846

User Reviews

Users broadly report FirstToken is unreliable and hard to use. The most common problems are failures to login or verify, persistent code errors and OTP delivery issues. Many reviewers cannot set up after downloading, struggle to obtain activation codes or serial numbers, and feel the activation process is unclear. Several say contacting their bank does not resolve the problem and some report unexpected activation charges. A minority note the app works for them, but the overall sentiment is negative due to repeated outages and setup friction.
Pros
Cons
  • App frequently fails to work or authenticate (login/verification failures, code errors, OTP delivery issues).
  • Activation and setup are unclear or difficult (trouble obtaining activation code or serial number, unclear setup steps).
  • Bank involvement often does not resolve the issue (visiting the bank doesn't fix problems).
  • Device compatibility concerns (some reports of not working on iPhones).
  • Unexpected activation charges or debits related to token activation.
Recent reviews
It keep saying network fail I can’t even login since 3 days of me trying Even when it work u will no send otp Very hard to verify and you guys can’t even fix it
by P *****, 2026-05-06

I have used it for sometime but all of a sudden it started saying code error even when i copy paste directly please resolve this issues
by wa*****, 2026-02-11

Very poor and not working, been trying to activate for months but kept popping error
by FI*****, 2025-12-28
View all user reviews ›

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