Fidelity Token

Name: Fidelity Token
Rating: 2.4 (58 reviews)
Author: Fidelity Bank Plc

By: Fidelity Bank Plc App

Finance

Overview

Version:

15.1.0

Last updated: 2026-07-11

Ranking

#241,837 ▼ 2,162

Overall

Features & Capabilities

Fidelity Token is a mobile app that provides second-factor authentication for Fidelity Online Banking, allowing secure transactions directly from iOS devices and eliminating the need for a hardware token.
Features include transaction verification with a secure OTP, easy activation using Fidelity credentials, and fast, PIN-assisted token generation. It also outlines initial activation charges and free reinstallation or reactivation as per regulatory directives, with support contact details for assistance.

User Growth & Download Statistics

App Privacy & Security Payments Developer Tools

By:

Fidelity Bank Plc

Rating:

2.40

(58)

Version:

15.1.0 Last updated: 2026-07-11

Version code:

888122664

Creation date:

2016-09-06

Compatible devices:

Size:

20.25MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 241,837 ▼ 2,162

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Fidelity Bank Plc

Apple Apps Store

https://apps.apple.com/us/app/fidelity-token/id1142222358

User Reviews

Across multiple user reviews, Fidelity Token is repeatedly described as unreliable and hard to use. The most common issue is persistent login failures or the token not functioning, preventing major transactions. Users also report being unable to reset or recover forgotten passwords and usernames. Customer support is frequently cited as slow or unhelpful, with callbacks not returned. Security questions often trigger errors, blocking access even with correct answers. Overall, the token app is seen as a major friction point rather than a secure, dependable tool.

Pros

Cons

Frequent login failures and the token not functioning, blocking major transactions
Password/username recovery is missing or ineffective, making login impossible
Ineffective or unhelpful customer support with delays and callbacks not returned
Security questions triggering errors that block access even with correct answers

Recent reviews

This has got to be the most useless token out there.

by oj*****, 2025-05-31

Fidelity bank your soft token app has not been functioning properly in the past weeks. I can’t do any major transaction as a result. None of your customer care attendants have been able to help.