Fidelity Bank - MA

Name: Fidelity Bank - MA
Rating: 4.6 (855 reviews)
Author: Fidelity Bank MA

By: Fidelity Bank MA

Finance

Features & Capabilities

Fidelity Bank MA Mobile Banking delivers secure, on-the-go access to your accounts. You can pay people, transfer funds between accounts, and deposit checks by snapping a photo, all from your mobile device.

The app also supports card management (reorder or disable if misplaced), monthly statements, a branch/ATM locator, and login with biometric authentication or a 4-digit passcode for added security.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

Fidelity Bank MA

Rating:

4.60

(855) 10 new ratings

Version:

3.35.0 Last updated: 2026-06-10

Version code:

886700651

Creation date:

2025-05-18

Compatible devices:

Size:

168.14MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 62,746 ▲ 172

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Fidelity Bank MA

Apple Apps Store

https://apps.apple.com/us/app/fidelity-bank-ma/id6742565968

Website:

https://www.fidelitybankonline.com/

User Reviews

Overall sentiment is negative toward the Fidelity Bank iOS app. Recurrent issues include unreliable mobile deposits—photos rejected and amounts not matching—duplicated or misdated transactions, and slow/incorrect balance updates. Users also report missing bill-pay features and a less intuitive interface compared with the old version. A few reviews highlight friendly, helpful in-branch staff as a redeeming factor and note a view-mode toggle as a minor usability aid. Major improvements are needed for reliability and feature parity.

Pros

Friendly and professional bank staff across branches.
A view-mode toggle (compact/expanded) to show all accounts, aiding navigation and familiarity with the old app.
Helpful and informative in-branch onboarding and support.

Cons

Mobile check deposit failures and inaccuracies, including rejected images and amounts not matching, requiring multiple attempts.
User interface and layout significantly degraded from the old version, making it harder to use.
Transactions not updating promptly, with duplicates and misdated entries.
Missing or difficult-to-use bill-pay features (pending payments, payee history, editing payees, and printing receipts).
Balances shown in the app are often inaccurate or outdated.

Recent reviews

When updating the app now nothing wants to work. Can’t open app keeps saying update needed but every time I try it just keeps crashing.

by Ga*****, 2026-06-02

The fees are wild compared to most other banks and it is so difficult to talk to a person when something goes wrong. Get a bank that knows what year it is and isn’t scrambling to compete with the many better banks out there. The app does little more than display your balance, and even that is often incorrect!