Features & Capabilities

GT eToken is a mobile app that generates 6-digit one-time passwords (OTPs) used to authenticate electronic transactions and logins. These OTPs act as a secure token for web, internet banking, and mobile banking, providing an alternative or complement to hardware tokens.

Activation can be done via bank card, hardware token, or an authorization code from the contact center. Once activated, users can create a unique passcode for 24/7 banking access, with a clear reminder to never disclose OTP codes.

User Growth & Download Statistics

By:
Guaranty Trust Bank PLC
Rating:
1.90
(93)
Version:
3.0.7 Last updated: 2026-04-14
Version code:
884278154
Creation date:
2022-10-20
Compatible devices:
Size:
51.37MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Guaranty Trust Bank PLC
Apple Apps Store
https://apps.apple.com/us/app/gt-etoken/id6443600518

User Reviews

GT eToken reviews show a pattern of unreliability: activation/onboarding failures, frequent app freezes, regression after updates, unreliable OTP generation, and weak support, all hampering access to accounts and timely transfers.
Pros
Cons
  • Activation and onboarding failures prevent token/code activation (onboarding limit exceeded, cannot activate/register after updates).
  • Frequent app instability: freezes or crashes, does not prompt sign-in, and password resets fail, sometimes requiring a phone restart.
  • Updates consistently regress functionality, breaking existing login/activation flows and necessitating reactivation.
  • OTP/token generation is unreliable or unavailable, making authentication and transactions impossible at times.
  • Customer support is slow or unresponsive, contributing to delays and unresolved money issues.
Recent reviews
You are busy forcing people to use your useless gte-Token plus app That one is even worse It’s not working . How did your useless team of engineers get hired ?? Your apps are as useless as the bank itself
by tr*****, 2026-04-22

Would not activate with debit card details tells you to call gtconnect for authorisation code, and when you call and hold on the call for a whole century you end up being told they are sorry you should go to the bank!!!!
by 6R*****, 2026-02-22

This app used to be good. I never had any problem with it. But it has now become VERY USELESS. You can imagine one wants to make an important transfer and the app will be frozen.
by Ad*****, 2025-08-09
View all user reviews ›

Best GT eToken Alternatives

Here are some Apple apps that are similar to GT eToken: