Aetna Better Health - Medicaid

Name: Aetna Better Health - Medicaid
Rating: 1.7 (158 reviews)
Author: Aetna Inc.

By: Aetna Inc.

Medical

Features & Capabilities

Aetna Better Health for Medicaid provides convenient access to health care information and services on mobile and web. Members can find or change providers, view medical and prescription claims, see current medications, and review benefits.

Create a single account for mobile and web, and use the secure inbox to request an ID card or change your PCP. Please note: commercial members should use the Aetna Mobile App for plan information.

User Growth & Download Statistics

App Privacy & Security Education

By:

Aetna Inc.

Rating:

1.70

(158)

Version:

5.1.36 Last updated: 2025-12-24

Version code:

880926846

Creation date:

2015-05-30

Compatible devices:

Size:

38.04MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 183,913 ▼ 582

Other platforms

Aetna Better Health - Medicaid (v8.6)

258,019 3.33

(670)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Aetna Inc.

Apple Apps Store

https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845

User Reviews

Most reviews describe the Aetna Better Health - Medicaid app as unreliable and difficult to use. The top issues cited across multiple reviews are login/authentication failures (not authorized errors, timeouts, login loops), frequent crashes and instability (lags, blank pages, unresponsive UI), and provider data problems (blank search results, missing provider cards and benefits information). Users also note a poorly polished UI and inconsistent behavior across accounts. Positive aspects are rarely mentioned by multiple reviewers.

Pros

Cons

Frequent login/authentication failures or access errors (not authorized, login loops, timeouts) across multiple reviews.
Frequent crashes and instability (app closes when navigating, lag, blank pages, unresponsive UI).
Provider search and data display issues (blank search results, missing provider details, card/benefits information not visible).
UI/UX shortcomings and inconsistent behavior (not as polished as main Aetna app, cross-account inconsistencies).

Recent reviews

The app doesn’t work. I’ve tried to access it for days and to no avail it closes whenever I click on ANY tab! No matter what I click on the app closes completely!

by fu*****, 2026-04-18

Come on !! Please get your IT people to come up with a better app

by ka*****, 2026-04-08

The app has a serious issue with Face ID. You can enable Face ID in the settings (there is only one toggle for it), but the setting does not persist. As soon as you exit the app and reopen it, Face ID is disabled again and you have to set it up from scratch. This makes the feature essentially unusable and defeats the purpose of quick secure login. Please fix this bug.