Aetna Better Health - Medicaid

Name: Aetna Better Health - Medicaid
Rating: 1.7 (169 reviews)
Author: Aetna Inc.

By: Aetna Inc. App

Medical

Overview

Version:

5.1.36

Last updated: 2025-12-24

Ranking

#161,345 ▲ 271

Overall

Features & Capabilities

Aetna Better Health for Medicaid provides convenient access to health care information and services on mobile and web. Members can find or change providers, view medical and prescription claims, see current medications, and review benefits.

Create a single account for mobile and web, and use the secure inbox to request an ID card or change your PCP. Please note: commercial members should use the Aetna Mobile App for plan information.

User Growth & Download Statistics

App Privacy & Security Education

By:

Aetna Inc.

Rating:

1.70

(169) 2 new ratings

Version:

5.1.36 Last updated: 2025-12-24

Version code:

880926846

Creation date:

2015-05-30

Compatible devices:

Size:

38.04MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-31

Compare stats and ranking:

Ranking

# 161,345 ▲ 271

Other platforms

Aetna Better Health - Medicaid (v8.8)

268,109 3.20

(689)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Aetna Inc.

Apple Apps Store

https://apps.apple.com/us/app/aetna-better-health-medicaid/id964515845

User Reviews

Most reviews describe the Aetna Better Health - Medicaid app as unreliable and difficult to use. The top issues cited across multiple reviews are login/authentication failures (not authorized errors, timeouts, login loops), frequent crashes and instability (lags, blank pages, unresponsive UI), and provider data problems (blank search results, missing provider cards and benefits information). Users also note a poorly polished UI and inconsistent behavior across accounts. Positive aspects are rarely mentioned by multiple reviewers.

Pros

Cons

Frequent login/authentication failures or access errors (not authorized, login loops, timeouts) across multiple reviews.
Frequent crashes and instability (app closes when navigating, lag, blank pages, unresponsive UI).
Provider search and data display issues (blank search results, missing provider details, card/benefits information not visible).
UI/UX shortcomings and inconsistent behavior (not as polished as main Aetna app, cross-account inconsistencies).

Recent reviews

I don’t understand the point of this app or the website as a whole. It feels performative more like the website and app exist only to meet some kind of requirement. Aetna does not invest the same amount of money in this app or website as they do their Aetna Health app for people who aren’t poor. I’m not sure why Medicaid recipients are excluded from utilizing the main website and the main app and they’re given these glitchy useless dysfunctional tools with no features. As you can see their main app has an amazing rating, but this one has a horrible one because poor people aren’t afforded to access to the futures or tools or anything that’s actually functional.

by Co*****, 2026-07-16

Can’t log into the app. I have used the forgot username option and it shows me exactly what I had typed in when I entered the member id information, name, etc and it still won’t let me log in. Then tried the forgot password option and same thing happens.