My Aetna Supplemental

Name: My Aetna Supplemental
Rating: 4.4 (3971 reviews)
Author: Adminco, Inc

By: Adminco, Inc App

Health & Fitness

Overview

Version:

3.3.2

Last updated: 2026-04-09

Ranking

#29,739 ▲ 207

Overall

Features & Capabilities

With My Aetna Supplemental, manage your supplemental health benefits entirely from your mobile device. View coverage, submit and track claims, contact member support, sign up for direct deposit, and upload documents by snapping a photo. Access plan materials and forms from the document library, and receive claim reminders to stay on top of your benefits.

About Aetna: Aetna is a leading diversified health care benefits company serving about 38.8 million people, providing the resources they need to achieve their health ambitions.

User Growth & Download Statistics

App Privacy & Security Education Data

By:

Adminco, Inc

Rating:

4.40

(3,971) 55 new ratings

Version:

3.3.2 Last updated: 2026-04-09

Version code:

884202392

Creation date:

2019-12-10

Compatible devices:

Size:

52.97MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-10

Compare stats and ranking:

Ranking

# 29,739 ▲ 207

Other platforms

My Aetna Supplemental (v3.3.1)

64,799 4.05

(637)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Adminco, Inc

Apple Apps Store

https://apps.apple.com/us/app/my-aetna-supplemental/id1475665554

User Reviews

User reviews show widespread reliability issues with My Aetna Supplemental. Common problems include frequent login failures, password reset errors, and app crashes. Uploading documents and submitting claims often fails or times out. The app is slow, unresponsive, and provides little to no real-time status on claims, with past claims often not visible. Some users note the web site works better, but the mobile experience is consistently disappointing. A few users report it works occasionally and is easy to use when functioning.

Pros

When the app works, mobile claim submission is easy.
Some reviewers report the app is useful and allows claim submission when functioning.
The app aims to support claim submission and document uploads on mobile.

Cons

Frequent login/authentication issues and password reset failures.
Document upload failures and timeouts.
Significant slowness and frequent freezing/crashes.
Unclear or missing real-time claim status updates and past-claims visibility.
Poor navigation and user experience with an aging codebase.

Recent reviews

I have yet to speak to anyone who can answer my questions regarding my claim, I even sent an email and have had no response. The app gives you little to no information, I am beginning to re-think my decision to add this to my coverage. On representative stated that unless I needed the money I should wait to submit a claim…so I pay for this every pay period and he’s questioning my need to file a claim? I cannot even escalate my concerns as there is never a supervisor available…I never had any issues with AFLAC…completely disappointed

by Re*****, 2026-07-07

It's pretty straight forward, but slow to get from one module to the next. Also, in the middle of actively finishing a claim, it logged me out for inactivity!! I then had to restart the form!