Features & Capabilities

SIMPLE Mobile My Account is a Chrome extension that brings essential account management to your browser. Log in or create an account, then monitor service end dates, track data usage, and ReUp your service via credit card or Airtime PIN. It also supports Auto-ReUp enrollment, stash management, and quick device add/delete, giving you full control of your wireless service from anywhere.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
TracFone Wireless, Inc.
Apple Apps Store
https://apps.apple.com/us/app/simple-mobile-my-account/id960069688
Website:
https://www.simplemobile.com/

User Reviews

Users praise SIMPLE Mobile for affordable plans and reliable service with easy bill payments, and many view the app as simple and helpful. However, multiple reviews highlight significant app stability issues: lag and bugs, difficult navigation, and persistent login/authentication failures. Problems managing payments (deleting cards, login prompts) and updating account details (unlocking lines) also recur. Overall sentiment is that the service offers strong value, but the app experience needs substantial improvements in reliability and usability.
Pros
  • Affordable plans with LifeLine support and overall cost savings for seniors/low-income users.
  • Easy to pay bills and manage payments through the app.
  • Simple, straightforward app design that makes account tasks easy.
  • Longstanding, reliable service with satisfied, repeat customers.
  • App is regarded as a better option than using the website.
Cons
  • App lag, bugs, and an outdated UI that makes it hard to navigate.
  • Persistent login/authentication problems (Face ID not working, password errors, repeated login prompts).
  • Difficulties managing payment methods (can't delete cards; repeated prompts when editing payments).
  • Inability to update account information or unlock lines within the app.
Recent reviews
It’s take forever just to pay your bills on line
by FY*****, 2026-05-14

Went to go pay my phone bill , and like every month my card was locked, click on there text messages links sent frequently, not 1 of them leads to paying my phone bill every month, this is the stupidest company I’ve ever dealt with, just allow us to try our card again , instead of saying records can’t find my phone number or account , through the link , they sent , just get metro, they know how to make paying for your phone bill less stressful, like why is this even a thing , probably Verizon, but this is spectrum service
by j-*****, 2026-05-10

Drop down fields for payment card don’t work reliably. Can’t finalize selection to save info. Using iPhone 13, possibly iOS dependent?
by no*****, 2026-05-05
View all user reviews ›

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