Features & Capabilities

City of Garland residents now have a tool for finding information and submitting service requests using a mobile device. Garland eAssist connects your request directly to the right City of Garland department for quick and efficient resolution. Once a user account is created, it’s easy to track the progress of service requests and receive email notifications as updates are made. The app also provides links to news, events, FAQs, and other City of Garland resources.

User Growth & Download Statistics

App
By:
City of Garland
Rating:
2.10
(14)
Version:
4.3.0 Last updated: 2021-12-08
Version code:
845796226
Creation date:
2015-02-04
Compatible devices:
Size:
18.23MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
City of Garland
Apple Apps Store
https://apps.apple.com/us/app/eassist-garland/id956284131
Website:
http://www.publicstuff.com

User Reviews

User feedback on eAssist Garland is mixed. Positive notes highlight easy service requests and multiple interaction options with city services. However, reviews repeatedly report stability and usability problems: slow performance, crashes, and photo upload issues. Compatibility concerns with newer iOS versions are also common. Some users mention improvements in photo submission, but core issues persist across many reports.
Pros
  • Easy to create service requests.
  • Offers multiple ways to interact with city services / many features.
  • Photo submission issue has been fixed (reported improvement).
Cons
  • Very slow performance / slow to respond.
  • Frequent crashes or the app won’t open.
  • Problems attaching or uploading photos (freeze or partial images).
  • Outdated / not updated for newer iOS versions (compatibility issues).
  • UI glitches such as blank pages after tapping icons.
Recent reviews
Easy to create service requests. City of Garland promptly addresses pothole requests but other service teams don’t respond.
by Ch*****, 2025-12-04

Very slow app and when you press on an icon for more information it usually shows a blank page. Poor coding for an app writer.
by Bi*****, 2023-12-18

They have fixed the problem with submitting photos
by ch*****, 2021-09-17
View all user reviews ›

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